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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

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Vehicles
4.6
7,990 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 7,990 reviews

May 04, 2024

She is very polite and friendly. Tin was able to give us complete details and informations. Very friendly and accommodating. More

by Kayerev
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024

Hossain was very attentive to my dad and I. We were able to get the deal we came in for with no hassle. More

by A V
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
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May 04, 2024

They were fast, I got my car in an hour after drop off, usually I’m there for 2+ hours. Michael Barr was very nice and helpful. More

by jimenamoreno217
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Michael Barr
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May 04, 2024

Not good customer service by Ramiro Montes. He said He would order service parts for my vehicle but I just realized that He never ordered it until weeks of waiting More

by delapenasr6ds3d04
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Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Ramiro Montes
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May 04, 2024

This dealership provides quick services and is always willing to help the customer out. I’ve been coming here for more than 5 years More

by hello2kat4
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Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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May 04, 2024

Professional very clean wait wasn't that bad would come back for service 10 out 10 More

by e_lujan87
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Arron
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May 04, 2024

Very pleased with the advisor and service, thank you. Steve Should get a raise or two More

by msamaniego
Workmanship
Recommend Dealer
Yes
Employees Worked With
Steve mendoza
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May 04, 2024

We are happy have Pedro services us, he satisfied all we requested during at Norm Reeves Honda dealer. Thanks you for your help. More

by jhotruong
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pedro Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Fanous
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May 03, 2024

Clean and spacious waiting areas including restrooms are maintained well. It’s great there are options for vending machine and outside vendors are allowed to be going around selling food or snacks. More

by becca.artadi
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for recognizing our efforts to maintain a clean and comfortable waiting area with amenities. We appreciate your feedback and strive to continue providing a positive experience for all our customers.

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May 03, 2024

Typically ok. Did not check back seat like i asked. Seams separated, and want to know if it is covered under warranty. As usual I waited for my car and the wait w More

by deb_byrd
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maintenance
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May 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry for any inconvenience caused by the wait and oversight. Please reach out so we can address your concerns. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

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