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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.6
12,442 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 12,442 reviews

November 14, 2026

Rude staff. We spent hours waiting for a staff member to get to us to finish purchasing the vehicle, and he was extremely rude during our transaction. Adrian mad More

by tayfislam
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Hossain Ahmed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Pielea
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November 13, 2026

Great customer service, meysam kaed help us very good and got us a good deal. More

by aline-burgueno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 13, 2026

Professional, fast and on time It's my first time at this location. Robert help me. He explained for me what I need to know. More

by Mylevietnam
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
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November 13, 2026

he was very efficient quick and always let me know what they were doing to my car and when I was ready, he was excellent More

by Moechit
Recommend Dealer
Yes
Employees Worked With
Javier Pena
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November 13, 2026

Very unsatisfied didn't have an update of the work on my car or what did needed they supposed to fix my seat belt didn't get it fix problem is still there More

by velazquezgisela133
Recommend Dealer
No
Employees Worked With
Ruben
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Nov 13, 2026 -

Norm Reeves Honda Superstore Cerritos responded

The seat-belt concern you described deserves careful attention, as do your questions about the work on your car. We’re sorry to hear you didn’t feel kept in the loop. Please reach out to us for a direct conversation about the ongoing issue and your visit. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

November 13, 2026

Excellent experience with the dealership and my salesperson Hossain Ahamed. The entire team was welcoming, professional, and helpful throughout the buying process. Hossain provided outstanding cust More

by Jesus Ocampo Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Jesus, Hossain helped lay a solid foundation for your purchase with patience and knowledgeable guidance. The welcoming people around him helped bring the whole plan together. Enjoy the new vehicle at the center of it all!

November 13, 2026

I made an appointment for 12:30 on Wednesday 11/11. I arrived at 12:15ish and let the person know that I had an appointment, but they just waved me on to the next person. Once I was there sitting in my More

by Francisco V Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny
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Nov 13, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Francisco, you planned your day around an appointment, so we understand your frustration at hearing about a much longer wait once you arrived. Your description of the check-in also leaves us concerned about how you felt welcomed and informed. Please contact us to discuss the appointment, the recommendations, and your overall experience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

November 12, 2026

Very helpful great communication and Great Customer service. All right George is a great service representative and took care of me and my car. It was a pleasure to have him set up my appointments for More

by swat24_7
Recommend Dealer
Yes
Employees Worked With
George Juarez
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Nov 13, 2026 -

Norm Reeves Honda Superstore Cerritos responded

George helped put your oil change and tire rotation on the itinerary, with clear communication along the way. His helpful approach made planning those stops a pleasure. Thanks for trusting him to help keep your maintenance calendar road-trip-ready!

November 12, 2026

The first part was good up until signing paperwork the sales rep for that got xxxxxx off and stand off ish after I decided not to get any extra insurance plans. I felt like that part made me almost second More

by Johnnyfvasquez
Recommend Dealer
No
Employees Worked With
Ryan
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Nov 13, 2026 -

Norm Reeves Honda Superstore Cerritos responded

The final part of a purchase matters just as much as the beginning, and we hear how much that conversation affected you. We’re sorry you left with concerns about the way your decision was received. Please reach out to us to talk through the interaction directly. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

November 12, 2026

This dealer has great professionalism and atmosphere. I appreciate the lengths they conquered for my vehicle, considering it's year and condition. More

by Brianginbox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Nov 13, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Every vehicle has some history, and yours received attention that respected its own. It’s good to hear that the effort involved stood out alongside the professionalism and welcoming atmosphere. Thanks for trusting us with a piece of your driving history.

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