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Norm Reeves Honda Superstore Cerritos
Cerritos, CA
11,846 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 11,844 reviews
July 15, 2026
I brought my car to be worked on I was told it was something they fixed not 4 days later the same problem persisted then I was told it was something else. Then I was told it was something else. Then I something they fixed not 4 days later the same problem persisted then I was told it was something else. Then I was told it was something else. Then I was informed that on your computer screens that it said I had a warranty but when Micheal reached out to the warranty dept he was told that my warranty expired back in January 2025 which it shows that my warranty doesn't expire until my car reaches a 100,000 miles. Then I was told the the finance manager put the wrong warranty on my car! So I'm pretty xxxxxx with Norm Reeves Honda at this point. I feel like I should be getting a refund on the warranty that was not properly put in the correct way when I purchased my car from this dealership!!!! More
by Odona39
Verified CustomerEmployees Worked With
Micheal
July 15, 2026
My experience was beyond amazing Leo informed me of warranty I didnt know I have and explained to me how and what it covered and kept me up to date about my vehicles update and when I would be ready. D warranty I didnt know I have and explained to me how and what it covered and kept me up to date about my vehicles update and when I would be ready. Definitely will go back to service my car at Norm Reeves Honda Superstore Cerritos Everyone was friendly and will definitely go back and would love to have Leo as my service advisor again More
by cristinasilva342
Employees Worked With
Leo was my service advisor
July 15, 2026
Greeted with respect and once my info was on the screen he was able to see that I was a returning customer and was given a discount on a service repair he was able to see that I was a returning customer and was given a discount on a service repair More
by kraegirl5099
Employees Worked With
George Raygoza
July 15, 2026
Quick service for the oil change. Happy with service advisor’s professionalism. Will return for future service needs Happy with service advisor’s professionalism. Will return for future service needs More
by miaekimjp
Employees Worked With
July 15, 2026
The agent was very helpful and polite he explained everything I needed to know about the process everything I needed to know about the process More
by dalilah.hernandez.310
Employees Worked With
July 15, 2026
The service was quicker than expected and Mr. Vargas was polite and professional. I am thankful for having good experiences with the staff on every visit I've had! Vargas was polite and professional. I am thankful for having good experiences with the staff on every visit I've had! More
by dplasley519
Employees Worked With
Joseph Vargas
July 14, 2026
A true example of quality customer service. Any stresses I had before when looking for a new car quickly removed when purchasing a vehicle Any stresses I had before when looking for a new car quickly removed when purchasing a vehicle More
by marcd.avecilla1699
Employees Worked With
July 14, 2026
Brian was very informative and provided a wide variety of options to meet my budget. Very grateful I had the opportunity to work with Brian, Jose and Allen. Thank you Norm Reeves!!! options to meet my budget. Very grateful I had the opportunity to work with Brian, Jose and Allen. Thank you Norm Reeves!!! More
by Michael
Employees Worked With
Other Employees :
Financer Turkish gentleman. Very pleasant and informative.
