Norm Reeves Honda Superstore Cerritos
Cerritos, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Our experience as devoted patrons of Norm Reeves Honda in Cerritos has led us to work closely with sales professional Christy and Finance Manager Murat. Her ability to provide attentive care makes her stand Cerritos has led us to work closely with sales professional Christy and Finance Manager Murat. Her ability to provide attentive care makes her stand out, earning our highest recommendation. More
We are always been a loyal customer at Norm Reeves Honda and Christy is very helpful, a very nice and accomodating employee. She always explained the best options for you. Thank you for your help and will s and Christy is very helpful, a very nice and accomodating employee. She always explained the best options for you. Thank you for your help and will see you again next time. Keep up the good work!!!! More
Reza was extremely helpful and informative. I am glad we were able to do our business through him. I am glad we were able to do our business through him. More
Your service advisor Joseph Vargas so professional. He answered all my concerns regarding my new HRV-Exl, and like his good service with me. So next time that service my HRV? I'm gonna look for Joseph. He answered all my concerns regarding my new HRV-Exl, and like his good service with me. So next time that service my HRV? I'm gonna look for Joseph. More
Great customer service. Joseph exceeded our expectations. We felt welcome. Our vehicle's maintenance service was quick and efficient. Joseph exceeded our expectations. We felt welcome. Our vehicle's maintenance service was quick and efficient. More
Our salesman truly was amazing. He provided great service, was knowledgeable, and amicable. He never rushed us and was attentive to our needs and made sure we were at ease throughou He provided great service, was knowledgeable, and amicable. He never rushed us and was attentive to our needs and made sure we were at ease throughout this process. On the other hand, your finance manager was very deceptive. He never mentioned that we were signing the contract via the computer, he kept saying, just sign here and here, and here. He never once mentioned payment amounts, amount financed, and any other detailing that entail signatures on a contract. The only reason we knew we had signed contract was because we purchased two cars and on he 2017, he printed a contract and that's when we noticed some add-ons we didn't want mind you, we kept telling him no add-ons for three or so hours. Finally, to end we ended getting something we did not want all because he wouldn't let us leave. We felt like we were in a hostage situation. Sign and get these add-ons or you don't leave. I will always recommend Reza because we have never such an amazing salesman in the 10 or so cars I've purchased however, I will always tell the people I recommend to not get the finance closer, I don't want them to feel like they were taken advantage off. If you have cameras go and view them you will hear hoe many times we said no and he kept insisting and he never disclosed pertinent information that were included on the loan documents. Never again. He's a crook and a thief and left a sour taste at what I believed your company stood for. More
Pedro Serrano was great and very informative. He answered all of my questions and concerns. Also, his enthusiasm made the experience very easy. He answered all of my questions and concerns. Also, his enthusiasm made the experience very easy. More
Susan was the best if u need a car come see her she very nice and polite you tell her what u want and she does the job aces all the way my score wasn't that good but she made it happen I'm serious she tells nice and polite you tell her what u want and she does the job aces all the way my score wasn't that good but she made it happen I'm serious she tells it like it is doesn't bullcrap you like most dealers More