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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
12,105 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 12,105 reviews

September 05, 2024

she's very helpful and very assisted to her client. she teach clearly to understand what we need to show More

by kayesiree21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to receive your 5-star review! If there's anything else we can do for you, please don't hesitate to visit or reach out.

September 05, 2024

Jose and Christ were easy to work with. They were able to answer all my questions before purchasing. I will definitely come back again to purchase a future Honda Vehicle. More

by dondoneder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christ Degadillo
Sep 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and 5-star rating! We're here for you whenever you need us. Have a great day!

September 05, 2024

I bought a 50 thousand dollar Ridgeline HPD model. I noticed two bolts on my cowl panel from my fender liners, also 19 Philips screws stripped out and one missing, front lower bumper texture damage, a More

by robertyoung5875813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devon Fields
Sep 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Robert. We are sorry to hear your experience with us did not meet your expectations. We value your business and time and would like to learn more about your experience. If you’re willing, please reach out to us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 04, 2024

We had the most amazing experience at Norm Reeves Honda Superstore! The staff were amazing! Mazen, and Samantha were exceptional and really knew there stuff! You can never go wrong with a Honda but the st More

by hobbes212001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Alejo
Sep 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate your 5-star review! It was a pleasure serving you, and we hope to see you again soon.

September 04, 2024

Pedro was extremely helpful in our search for the perfect car for our needs. He was knowledgeable, patient, and supportive. He answered all our questions and enthusiastically demonstrated anything about th More

by AMPM1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Serrano
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star rating! We're thrilled you had a great experience. Don't hesitate to reach out if you need anything in the future!

September 04, 2024

Service attendant did not represent me fairly. He didn't install the part he commited More

by jameskang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Barr
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We'd like to learn more about your recent service visit when you are able. Please contact us at your earliest convenience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 04, 2024

I'm in for a safety recall, with an appointment. I felt no importance due to it's no charge; no chargeable service maintenance. With this in mind, this time I didn't got a text that the car recall More

by aris.aria11144
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Romero
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for the negative experience you had with us and would like to learn more about it. Please contact us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 04, 2024

Mr R Gonzalez was a wonderful service advisor. He explained everything to me and got me in and out quickly. I continue to be loyal NRH customer since 2014. Thank you More

by ms.annetttemm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
R Gonzalez
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled by your 5-star rating! Please feel free to visit us anytime—we’re always here to help you.

September 04, 2024

Thanh was very helpful and professional with me. He helped me out in a swift manner and was courteous when the time came to pick up my vehicle. I hope to make appointments with him in the future! More

by andreszuniga511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your excellent review! We’re committed to providing top-notch service and can’t wait to assist you again.

September 04, 2024

Dealing with Cristina is very smooth and easy, she is straight forward and worked with me. I’m very satisfied with the buying experience More

by deanbacalso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate your 5-star feedback! Don’t hesitate to reach out if you ever need anything—we're here to help.

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