Back

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,398 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Contact Dealership

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 10,398 reviews

September 03, 2013

I just bought my 2014 Honda Odyssey at the Norm Reeves Honda at Cerritos CA. It's definitely a great pleasure experience for me with Norm Reeves Honda dealer especially Mr. Ty Trieu who had been very pat More

by huchavu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 04, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on the purchase of your new 2014 Honda Odyssey! Nothing makes us happier than hearing from satisfied customers, and we're thrilled to know that Ty provided you with a first-class sales experience. We appreciate your business and your recommendation, and we hope to have the pleasure of working with you again in the future! Stay in touch with us on Facebook and Twitter. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 03, 2013

Great Service! Would recommed to shop there, special price is always available. My sales Agent was super friendly. This dealership has a variety of options for you car needs. More

by Roro1981
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susana Yim
Sep 04, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star review! Your recommendation of our service is the best indication that we are moving our business in the right direction. If there is anything else we may assist you with please do not hesitate to reach out to any of our departments. Follow us on Facebook and Twitter for exclusive access to specials and updates! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 03, 2013

Susana was great, price was never changed since the first time we talked to her. Only bad thing was we were told the car had no alarm so we bought it, later we found out the car did have a factory alarm. More

by qttink04
Price
Recommend Dealer
Yes
Employees Worked With
Sep 04, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback about your recent car shopping experience. Honest business practices are the cornerstone of our business, and we are happy to know that Susana upheld this standard. We will take your feedback to heart as it helps us grow as a business. We hope to have the opportunity to work with you again in the future. Don't miss out on the specials we have on Facebook and Twitter. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 01, 2013

I bought my 2010 Civic LX here and would definitely recommend it! It is the best place to buy a car! I visited other dealers but never received the great service as I got it here. James Kim was very More

by sop99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you had an enjoyable shopping experience with us and that you're pleased with your purchase. James's knowledge and attentiveness to his customers makes him a great salesman and we're happy to have him on our team. We hope to see you back, soon! In the meantime, stay up to date with what's going on at Norm Reeves Honda on our Facebook and Twitter. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 01, 2013

Jamie was great. He greeted us as soon as we walked on the lot but was never pushy. I explained that I had found a car online that I was interested in seeing and Jamie was able to find it right away. He w More

by cngrayson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on the purchase of your new vehicle, and thank you for taking the time to share your experience. We strive to provide each of our customers a stress-free and enjoyable sales experience, and we are pleased that Jaime was able to offer this experience to you. Thank you for your patronage, and we hope to do business with you again in the future. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 31, 2013

Sal, Jose and Jojo were the dream team. Extremely professional and honest. I contacted approx 5 other honda dealerships in the LA area prior to going to Cerritos. All 5 previous dealers were scammer More

by LBchristie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sal, Jose and Jojo
Sep 03, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your thoughts about our dealership! We are happy to hear that our honest business practices shone through and that you are happy with the service you received from our team. We strive to provide the utmost in customer service, and nothing makes us happier than hearing positive feedback like this from our customers. Enjoy your new vehicle, and please don't hesitate to let us know if there's anything else we can do for you. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 31, 2013

Chandika DeSilva served his job well as a professional Chandika DeSilva served his job well as a professional salesman.I would recommend anyone purchasing a new or used certified Honda from Chandika at More

by maunaman724
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chandika DeSilva
Sep 03, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this great review for Chandika! He is an awesome salesman and we are very proud of the level of customer service he provides to his customers. Enjoy driving your new vehicle. We appreciate your business and hope to have the pleasure of seeing you back soon. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 31, 2013

I was satisfied with Lito Bayas's service. I would I was satisfied with Lito Bayas's service. I would strongly recommend him for future businesses. He helped me all throughout the process and answered More

by anneka88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Sep 04, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to share your experience with Lito! Customer service is our highest priority at Norm Reeves Honda, and Lito is the perfect embodiment of a Norm Reeves Honda salesman. Enjoy driving your new vehicle, and if there's anything else we can do for you please do not hesitate to reach out. Don't miss out on the great specials we're offering on Facebook and Twitter! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 30, 2013

My best car buying experience EVER! I mean that! Lore Simons and her husband Tom, the Fleet Managers at the Cerritos store, were everything you hope for when buying a car...knowledgeable, expedient, help More

by meponair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lore Simons
Aug 30, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Mary, thank you for writing this fantastic review! Congratulations on your new Civic; I'm sure you are continuing to enjoy it. Lore and Tom are star players on the Norm Reeves Honda team and they'll be delighted to know they were able to provide you with a memorable and satisfactory experience. Remember to check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

August 30, 2013

My family and I just purchased a new civic and Roberto helped us out. He made our experience smooth and comfortable, with no pressure which was great. He was straightforward with us. But in finance we More

by mary788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 30, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback. Our top priority is delivering 100% customer satisfaction and it's encouraging to know that Roberto was able to help you find the perfect vehicle to suit your needs. Don't hesitate to call or stop in if you have any additional questions about your new Civic! Please visit us on Twitter and Facebook for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

...
956
...