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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,302 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 2,949 service reviews

March 18, 2026

Everyone is so nice! Aaron was helpful and professional. He made me feel valued. Be back soon! More

by dawn_aguilar
Recommend Dealer
Yes
Employees Worked With
Aaron Perez
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Mar 19, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Dawn, feeling valued is what it’s all about! Aaron made sure your visit was welcoming, helpful, and professional from the start. We'll be ready whenever you return.

March 18, 2026

All is good Thank you for the car you lend me so I can continue with my day More

by sombillojorge
Recommend Dealer
Yes
Employees Worked With
Julie
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Mar 19, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Jorge, Julie built the perfect bridge between drop-off and pick-up! We’re glad everything stayed convenient for you.

March 18, 2026

The service and customer care is beyond expectations. They really know how to take care of you More

by gonzo7la
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Taking care of customers is an art, and this team took it to the next level! We’re glad the experience went above expectations.

March 18, 2026

Amazing. I was truly stuck getting ready to do an antique show on Sunday. Had my car towed in Thurs 11:00 PM. Was called Fri 8:00 AM. Communication was excell More

by Unitedincolor
Recommend Dealer
Yes
Employees Worked With
Leo in Service
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Mar 19, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Your show was coming up, and the team made sure the curtain still rose on time! Leo kept everything moving so you could focus on what mattered most.

March 18, 2026

Great experience. Did not have a long wait. Javier was very helpful. I'll be back More

by Riac1
Recommend Dealer
Yes
Employees Worked With
Javier
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Mar 19, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Short wait and great service? Welcome to the no-wait club! Javier helped make it happen, and he'll be here whenever you need to see us next.

March 17, 2026

Too many people booked for same appointment time resulting in extended time at dealership awaiting service completion. Worker were friendly. More

by ur5150ed3456344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
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Mar 19, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Hi, thanks for taking the time to let us know about your visit. We understand that days at the dealership can get busy and appreciate your patience. It's good to know your service advisor provided friendly care, and if you'd like to discuss your experience further, we'd be happy to chat with you. We hope to deliver a smoother experience next time. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

March 17, 2026

I was able to get an appointment the day after I called. That was great! The bill Was too expensive—over $2100 for a known car air conditioner defect. The third time I have had to bring it in! Why sh More

by bohljeanne214
Recommend Dealer
Yes
Employees Worked With
Trevor in service
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Mar 19, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Jeanne, we appreciate you taking the time to share both the highs and the questions. Trevor’s helpful approach stands out, and feedback like this helps keep everything moving in the right direction. If you have any remaining questions, feel free to contact us.

March 17, 2026

Allways when I service my car they do excellent friendly professional service Iam extremely happy for a good service from Miguel service advisor I will recommend your dealer norm reeves thank you very much More

by noemail37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Miguel has a fan club, and you’re leading it! Friendly, professional, and consistently excellent service makes every visit a win. Thank you!

March 14, 2026

Ash was the best person ever to help me get just what I was looking for he did his best and try his hardest to make sure I walked out with a car ! I’m extremely satisfied thank you once again Ash ! More

by thaliarmedina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ash Mofrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash
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Mar 16, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Ash led the quest to find your perfect car, tackling every obstacle and making sure you walked away victorious. 🏹 Dedication and effort made this an epic journey!

March 14, 2026

It was a great experience. My problem has taken care. Julie was very knowledgeable and helpful. More

by ricelongbeach
Recommend Dealer
Yes
Employees Worked With
Julie
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Mar 16, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Julie guided you safely through the process, providing helpful and knowledgeable service that made the visit smooth and reassuring. 🗼 Thank you for letting us light the way!

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