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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,321 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 2,960 service reviews

March 25, 2026

It was nice that I was able to get my car back the same day, even though I was told that it might not be ready until the next day. I appreciate the efficiency. More

by merl0
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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March 25, 2026

Excellent work. Thanks for the professional job. Service writer kept me informed with all the information I need. Thank you. More

by timbaumann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel in servicio
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March 25, 2026

Tahn was knowledgeable and helpful. The line was long though I had to wait ling even though I had and appointment More

by Masaya_lagi
Recommend Dealer
Yes
Employees Worked With
Than
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Mar 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Even the best baristas sometimes have a line forming. You waited, but Tahn made sure every detail was perfect. Thanks for sticking with us.

March 24, 2026

Easy, helpful, I was taken in quick even though I didn't have an appointment. Wasn't super fast though. I was told 2 hours but waited almost 3. Also I wasn't allowed to test drive the Motocompacto, and appa More

by imgermainr
Recommend Dealer
Yes
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March 24, 2026

I had a great experience at Norm Reeves Honda Superstore thanks to George Ragoza (chatgpt://generic-entity?number=0). He helped get my windshield repaired quickly and made the whole process smooth and stres More

by Slgs75
Recommend Dealer
Yes
Employees Worked With
George ragoza
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Mar 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

George directed the entire windshield repair scene and even threw in a cameo, with spot-on detail. Your five-star review is the perfect ending.

March 24, 2026

Super clean nice dealer ship and every one of the staff is friendly and super helpful. More

by marlene.madrigal
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ramiro montes
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Mar 25, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Lights, smiles, action! Every staff member played their part perfectly. Thanks for applauding our team, Marlene.

March 23, 2026

Quick helpful and easy Always taken care of with any issue brought forward with my vehicle More

by oscar_arias1714
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano
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Mar 24, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Oscar, that’s a rhythm we like to keep going. Every visit should feel smooth, especially when something needs attention, and it’s great knowing the team keeps that flow going for you. We appreciate you, and you're welcome to request an appointment anytime.

March 21, 2026

Both Ruben and Daniel were very helpful,informative and professional. Both Provided me with a great video & explanation of the needs of my car. More

by Jlbrooks.310
Recommend Dealer
Yes
Employees Worked With
Ruben and Daniel
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Mar 23, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Ruben and Daniel brought the information to life with great videos and clear explanations. They made sure you fully understood the needs of your car, blending professionalism and helpful guidance seamlessly. We’re glad their teamwork made such a positive impression.

March 21, 2026

My car had to be taken back 2 different times to fix issues. It needs to go back a 3rd because my trunk still open. Im waiting to hear back from the service advisor regarding that. It went simply for oi More

by rodriguez.amanda9711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George in service
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Mar 23, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Amanda, we totally understand how you feel. Having to return multiple times for the same issue is not ideal, and we apologize for the inconvenience you experienced. Please reach out using the information below, and we can discuss a way to move forward together. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

March 21, 2026

I dealt with Javier Perez and he made sure I was satisfied. Glad I had the extended warranty. More

by Becca2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Perez
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Mar 23, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Becca, Javier was your rock throughout the process, making sure everything went smoothly. Having that extended warranty in place must have felt like a safety net you could really count on. We’re so glad you walked away confident and satisfied with your experience.

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