Norm Reeves Honda Superstore Cerritos - Service Center

Found the issue with low tire pressure light. With in the service tech also found issue with ac unit. Refrigerant was refilled and part was fixed which I was informed was still under warrant With in the service tech also found issue with ac unit. Refrigerant was refilled and part was fixed which I was informed was still under warranty. More

This is my second survey next time I get one again I will give a zero I already gave excellent feedback, don’t wish to get another survey about the same visit give a zero I already gave excellent feedback, don’t wish to get another survey about the same visit More

My Service Advisor was Michael Barr. Michael was friendly as he made eye contact with me and smiled. Clarified with me why I was bringing in my car. Michael didn’t rush me out; he was ef Michael was friendly as he made eye contact with me and smiled. Clarified with me why I was bringing in my car. Michael didn’t rush me out; he was efficient. I had brought in my car the previous week and appreciated his customer service. Because of this, I requested his assistance this last time. More

Fast & polite service however every time I pull up there’s a bunch of worker standing around at the beginning of the service line. They’re mostly younger men talking and doesn’t seem like they are wor there’s a bunch of worker standing around at the beginning of the service line. They’re mostly younger men talking and doesn’t seem like they are working. Not a great look in my opinion. More

My car was driven/"tested" for 60 miles when I took it in for a replacement of camera/sensor. for a replacement of camera/sensor. More

Ruben is an awesome customer service. . he’s very helpful with everything he does great job Ruben .. . he’s very helpful with everything he does great job Ruben .. More

Fast easy and great service. Oscar made it easy and explained everything well. Will be going back. Oscar made it easy and explained everything well. Will be going back. More

Oscar, my service advisor,did an excellent job. He notified me promptly of any future maintenance requirements & was great on checking on my concerns. He notified me promptly of any future maintenance requirements & was great on checking on my concerns. More

Super nice people. Great service. Only took 1.5 hours to replace ignition key and re program the alarm. Great service. Only took 1.5 hours to replace ignition key and re program the alarm. More

I like My Honda Pilot But I Don’t Love it because between 30-65 My car skips-jerks-I’ve been told by Your service center THIS IS A COMMON COMPLAINT with a Honda Pilot 30-65 My car skips-jerks-I’ve been told by Your service center THIS IS A COMMON COMPLAINT with a Honda Pilot More