Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,097 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Contact Dealership
View Awards

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 2,834 service reviews

January 23, 2026

I initially requested transmission fluid to be changed. Since the splash guard was going removed during this process. I requested for it , to be replaced. I still got charged 190.00 for labor to replace sp More

by Jcmoran14
Recommend Dealer
No
Employees Worked With
George
Report | Print
Jan 23, 2026 -

Norm Reeves Honda Superstore Cerritos responded

When customers have questions about service, we always want to make sure they're answered. Our goal is always transparency, and we’d welcome the chance to go over the details of your visit with you. Please reach out to our service team so we can take a closer look. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

January 23, 2026

I went in there for my 10000 miles service, Jonathan tried to sell me air filter, cabin filter, wheel alignment. After I declined all those services the communication stopped, he gave me the paperwork a More

by Djallen45
Recommend Dealer
No
Employees Worked With
Jonathan Romero
Report | Print
January 22, 2026

Satisfied with their professionalism Speed of service Would recommend to my friends and family Thank you More

by roket250
Recommend Dealer
Yes
Employees Worked With
Manny Sanchez
Report | Print
Jan 22, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Professional, fast, and recommendation-worthy is exactly the launch sequence we aim for. Thanks for trusting us and spreading the word. We’re always ready for the next countdown when you need us.

January 22, 2026

Very knowledgeable and honest. Knows what he is doing! Provided me great great service! Thanks More

by Marin0
Recommend Dealer
Yes
Employees Worked With
Trevor
Report | Print
Jan 23, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Knowing the “why” matters, and we’re happy that came through loud and clear. Thanks for trusting us with your service. If you think of any other questions after hitting the road, you're welcome to contact us by phone or online.

January 22, 2026

Michael Barr's customer service is very professional, friendly and respectful. He makes eye contact and listens. More

by Patricia
Recommend Dealer
Yes
Employees Worked With
Michael Barr
Report | Print
Jan 23, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Polished, professional, and genuinely attentive, that’s Michael’s signature. Thanks for recognizing it, Patricia.

January 22, 2026

Very quick and efficient. He was very knowledgeable, and the car was ready when he said it would be ready More

by Meko meeks
Recommend Dealer
Yes
Report | Print
Jan 23, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Everything lined up just right: fast service, clear communication, and a car ready on cue. That’s the kind of snapshot we love. If you want to mention the name of your mystery helper, we'd be happy to pass the thanks along!

January 22, 2026

Quick Excellent service Excellent customer service Cordial personal even before I start with the service More

by russell.gomez1
Recommend Dealer
Yes
Employees Worked With
Oscar, the best customer service
Report | Print
Jan 23, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Fast service is great, but feeling welcomed makes it even better. We’re glad the friendly, courteous vibes kicked in before the service even began. If there’s anything you’d like us to pass along to the team, we’re listening.

January 22, 2026

Courteous. The rep was very nice. She asked me if I was going to wait at the center. I told yes I was going to do some studying while I wait. She suggested an a More

by Chuckie03
Recommend Dealer
Yes
Employees Worked With
J canales
Report | Print
Jan 23, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Quiet corners and thoughtful service? That’s an A+. We’re glad our team helped you find the perfect study spot while you waited. Take care!

January 22, 2026

Fast today Check in with chance was smooth and he explained what services needed and cost to me More

by alex gonzalez
Recommend Dealer
Yes
Employees Worked With
Chance
Report | Print
Jan 23, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Cleared for takeoff! Chance was your air traffic controller today, guiding you smoothly from check-in to service runway with clear explanations on timing and cost. If you need anything else, fly by anytime.

January 21, 2026

Service was done within the promised time frame. The car was returned to me quickly More

by kathytest434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Perez
Report | Print
Jan 21, 2026 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the feedback, Kathy. Timely service matters, and we’re happy that part hit the mark. If there’s one extra detail that would have made your visit even better, we’re always open to learning.

1
2
...
284