Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
11,319 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Contact Dealership
View Awards

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 2,959 service reviews

March 25, 2026

Tahn was knowledgeable and helpful. The line was long though I had to wait ling even though I had and appointment More

by Masaya_lagi
Recommend Dealer
Yes
Employees Worked With
Than
Report | Print
March 24, 2026

Easy, helpful, I was taken in quick even though I didn't have an appointment. Wasn't super fast though. I was told 2 hours but waited almost 3. Also I wasn't allowed to test drive the Motocompacto, and appa More

by imgermainr
Recommend Dealer
Yes
Report | Print
March 24, 2026

I had a great experience at Norm Reeves Honda Superstore thanks to George Ragoza (chatgpt://generic-entity?number=0). He helped get my windshield repaired quickly and made the whole process smooth and stres More

by Slgs75
Recommend Dealer
Yes
Employees Worked With
George ragoza
Report | Print
March 24, 2026

Super clean nice dealer ship and every one of the staff is friendly and super helpful. More

by marlene.madrigal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro montes
Report | Print
March 23, 2026

Quick helpful and easy Always taken care of with any issue brought forward with my vehicle More

by oscar_arias1714
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano
Report | Print
Mar 24, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Oscar, that’s a rhythm we like to keep going. Every visit should feel smooth, especially when something needs attention, and it’s great knowing the team keeps that flow going for you. We appreciate you, and you're welcome to request an appointment anytime.

March 21, 2026

Both Ruben and Daniel were very helpful,informative and professional. Both Provided me with a great video & explanation of the needs of my car. More

by Jlbrooks.310
Recommend Dealer
Yes
Employees Worked With
Ruben and Daniel
Report | Print
Mar 23, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Ruben and Daniel brought the information to life with great videos and clear explanations. They made sure you fully understood the needs of your car, blending professionalism and helpful guidance seamlessly. We’re glad their teamwork made such a positive impression.

March 21, 2026

My car had to be taken back 2 different times to fix issues. It needs to go back a 3rd because my trunk still open. Im waiting to hear back from the service advisor regarding that. It went simply for oi More

by rodriguez.amanda9711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George in service
Report | Print
Mar 23, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Amanda, we totally understand how you feel. Having to return multiple times for the same issue is not ideal, and we apologize for the inconvenience you experienced. Please reach out using the information below, and we can discuss a way to move forward together. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

March 21, 2026

I dealt with Javier Perez and he made sure I was satisfied. Glad I had the extended warranty. More

by Becca2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Perez
Report | Print
Mar 23, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Becca, Javier was your rock throughout the process, making sure everything went smoothly. Having that extended warranty in place must have felt like a safety net you could really count on. We’re so glad you walked away confident and satisfied with your experience.

March 21, 2026

When to car service Was told my car what to be ready in max 2hrs I was Fine with that! I waited in the reception area… I called after the 2 hrs and was told it was to be ready in another 2/12 hrs! Don’ More

by Yazbel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Person by the name of Mani Ramirez
Report | Print
Mar 23, 2026 -

Norm Reeves Honda Superstore Cerritos responded

Yazbel, we're sorry for the wait and understand why that would be frustrating. We know your time is valuable and apologize for the inconvenience. If you'd like to discuss the situation further or if there's anything else we can do to help you, please reach out. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

March 20, 2026

Very professional, informative, helpful and friendly Addressed the problem in an efficient manner Clarified issues More

by Vtran012
Recommend Dealer
Yes
Employees Worked With
Michael Barr
Report | Print
Mar 23, 2026 -

Norm Reeves Honda Superstore Cerritos responded

It sounds like the team turned problem-solving into an art form. Professional, informative, and friendly, they tackled every issue with efficiency and clarity. We love hearing that your experience felt smooth, thorough, and worry-free thanks to their expertise.

1
2
...
296