Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,577 Reviews
Call Service Center (562) 888-5100

2,577 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

Sort by
September 15, 2025

The Honda rep was bad and had no service mind. After pick up my car later on I found out that there was a scratch on my car More

by taiphirun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Gonzalez
Report | Print
September 15, 2025

Joseph was very professional and knowledgeable. I appreciate that he sympathized with the cost, and got me a better deal. More

by kadee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vasquez
Report | Print
September 15, 2025

Very nice, he kept it very simple helped me understand the problems of my car and very good customer service More

by miguelzuniga546
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
Report | Print
September 14, 2025

I am regular customer of Honda in Cerritos . I liked services and hospitality. And. Good service. More

by Rabin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Loyalty like yours is what keeps our Honda family thriving. We’re grateful you’ve rooted yourself with us in Cerritos and look forward to caring for your vehicle for many seasons to come.

September 13, 2025

Everything that stated I was experiencing with my car they really didn’t check it out and just told me my car is fine I would never go there again More

by taishaharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
Report | Print
Sep 15, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi, Taisha. We're sorry to hear that your car's issue wasn't resolved. We'd like to look into the situation for you and ensure everything is right. Please reach out at a time that works for you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

September 13, 2025

The team provided excellent service and I left feelin like a very very satisfied customer. More

by sudoudoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
Report | Print
Sep 15, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Leaving “very, very satisfied” makes us feel like we just caught the perfect wave! We’re so glad Joseph and the team could give you that kind of experience. Thank you for letting us ride along on your car journey!

September 12, 2025

Excellent service thank you. It is worth to recommend to my friends and so with their friends More

by benny.aguda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Porter
Report | Print
Sep 15, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Benny, we love that Mike and the team made your visit so recommendable you’d even share it with friends of friends! That’s the kind of ripple effect that keeps us motivated every day. Thank you for spreading the good word.

September 12, 2025

Dealership was very busy but Robert was very professional and helpful Service was very quick considering how busy dealership was More

by Tvukynguyen
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
Report | Print
Sep 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Busy hive, speedy service! Thanks for noticing Robert’s professionalism and quick help even when things were buzzing. 🐝 We’ll pass along your thanks and be ready for your next visit.

September 12, 2025

Thank you i got fast appointment, service. They work very fast no my 2 car i am very happy More

by jameessaainds905312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Two cars, speedy appointments, and smiles all around! That’s worth celebrating! We’re so glad our team could keep things moving quickly and get you back on the road happy.

September 12, 2025

Service took to long waiting area very uncomfortable and I was waiting over five hours More

by aracelizqer1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramin rad mike monell
Report | Print
Sep 15, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for letting us know about your recent visit. We understand how important both comfort and efficiency are, and we’re sorry that your time with us left you feeling dissatisfied. If there's anything we can do to make this better for you or you'd like to discuss your feedback further, please feel welcome to contact me. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

1
2
...
258