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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,798 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 2,674 service reviews

November 03, 2025

Fast service and the personal is very helpful. I am looking forward to continue my car service with Cerritos Honda. Thank you !🙏 More

by psosaa.70
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
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Nov 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Every visit should feel this easy and enjoyable! Thanks for letting us help keep your car in top shape. We’re ready for the next round!

November 02, 2025

Staff is always friendly and helpful. I’ve been going to Cerritos for years because of their staff More

by esoy_hernannidez
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service
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Nov 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Friends + cars + happy service = winning combo! 😄 So glad our team keeps you coming back year after year. You're definitely part of the family!

November 02, 2025

Ruben is my service advisor. He is very great and friendly. I definitely recommend him to anyone. More

by jabyyam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Ruben is officially your service MVP! 🏆 We love hearing he made your visit great, and we’re glad you’d recommend him to anyone. Thank you!

November 01, 2025

Fast. Very personable I'm very happy with my service. I will return for all my services. More

by mfrancoiii
Recommend Dealer
Yes
Employees Worked With
George
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Nov 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Zoom, zoom, and done! We’re thrilled your service visit was fast and personable. Can’t wait to see you again for all your future visits!

November 01, 2025

Paid for services that were not really needed and I feel like I was ripped off by the dealer, this is why I rather go to a private mechanic than bringing the car to the dealer More

by jaaac5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Nov 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, we're sorry to hear you were disappointed by your recent experience. We're here to answer any questions you have about our service recommendations and address your concerns in any way we can. Thanks for the time and feedback, and we hope to speak with you soon. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

November 01, 2025

Kind and considerate. Honest and up front. Thanh keeps me updated on my service which is something that I like. More

by victeaser1
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Nov 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanh’s superpower? Keeping customers in the loop! We’re so glad his honesty and updates made your service stress-free.

November 01, 2025

Robert Gonzalez was my service advisor. He did an amazing job. Car was done as promised. Service & mechanics were A1. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Nov 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

From start to finish, we love keeping our cars (and customers) happy. Thanks, Brian, for highlighting Robert and our mechanics. We’re glad everything went A1!

November 01, 2025

Robert Gonzalez was my service advisor. He did an amazing job. Car was done as promised. Service & mechanics were A1. More

by Brian
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Nov 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

From start to finish, we love keeping our cars (and customers) happy. Thanks, Brian, for highlighting Robert and our mechanics. We’re glad everything went A1!

October 31, 2025

Very very very very very very very very very very very very good and PROFESSIONAL! More

by mnuanes19
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan in service department
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Nov 03, 2025 -

Norm Reeves Honda Superstore Cerritos responded

When it comes to professionalism, we aim for the moon, and it sounds like we hit it! Thanks for the amazing review. Your praise really means a lot.

October 31, 2025

Great services after having a bad experience at another Honda dealer for the exact service More

by J.Blandonbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ortega Service
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Oct 31, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’re fang-tastically happy you gave us a chance after your last experience elsewhere! Our team works hard to keep things bright (no dark castle vibes here). Thanks for trusting us with your vehicle. We’re glad to have you in the family!

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