Norm Reeves Honda Superstore Cerritos - Service Center
Cerritos, CA
1,039 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center
Not good customer service by Ramiro Montes. He said He would order service parts for my vehicle but I just realized that He never ordered it until weeks of waiting He said He would order service parts for my vehicle but I just realized that He never ordered it until weeks of waiting More
Busy, busy, busy. Had an appointment but didn’t get checked in until 15-20 mins after. First guy I encountered outside was hanging out cussing and chitchatting, not fr Had an appointment but didn’t get checked in until 15-20 mins after. First guy I encountered outside was hanging out cussing and chitchatting, not friendly at all. However, once I got inside to review work that needed to be done, I was very happy. Prompt, courteous, and professional. Robert took great care of me and with a smile! I just wish they had a drop off service so I could get home. There’s only a shuttle to the mall. More
Brake pads were not checked. I never had this problem i been having a honda for over 6 years I never had this problem i been having a honda for over 6 years More
Clean and spacious waiting areas including restrooms are maintained well. It’s great there are options for vending machine and outside vendors are allowed to be going around selling food or snacks. maintained well. It’s great there are options for vending machine and outside vendors are allowed to be going around selling food or snacks. More