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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,405 Reviews

2,405 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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September 07, 2024

Excellent service every time I go for service friendly good hospitality accommodate me for my disability get’s me in and out due to my disability More

by lmosby56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means so much to us! We're here to assist you whenever you need – feel free to visit or contact us anytime.

September 07, 2024

Good services with the service advisor appreciate the hard work she provided in the service thank you More

by c_17281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing 5-star rating! We're glad we could assist you. Please don't hesitate to reach out or visit us again!

September 07, 2024

I had a great service. My car was done on time and satisfied my needs. More

by thuongtran78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind 5-star review! We look forward to helping you again soon, whether it's for a new car or a service.

September 07, 2024

They were okay but we paid for Maintenance in advance and they still haven’t reimbursed us for the charge for differential fluids. I talked to Robert V and he was supposed to take care of it. Also, personn More

by March384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and would like to talk more about your recent visit with us. Please contact us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

Sep 18, 2024 -

March384 responded

Hello Kevin, I am still waiting for a response. I called yesterday and no return call. I pulled out my contract and I guess I’ll have to make a trip to the dealership to get results. You may call me at 714)232-9034. Jan Wyman

September 06, 2024

Honda Norms are the best dealership I have deal with. They never give me a hard ever every time I get my car serviced. The staff are very friendly and professional. The best of all they always give you a More

by bongalfonsio31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Joeph Vargas (service department)
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review is greatly appreciated! We're always here to assist you with anything you need. Visit us anytime!

September 06, 2024

Trevor Rodríguez was very friendly and communicative about the work and progress of my car. Excellent service. I will be going back again. More

by Mcast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodríguez
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for the 5 stars! We’re happy to know you had a positive experience. Please come back anytime!

September 06, 2024

Excellent, efficient, professional and completed the maintenance work as promised. Clean and comfortable. Thank you! More

by Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name of the maintenance representative.
Sep 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate your 5-star review! It was our pleasure to assist you, and we look forward to serving you again.

September 05, 2024

Norm Reeves Honda in Cerritos provides world class service. I will continue to go back to them for future car purchases and car service. More

by ftorresjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny services
Sep 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so happy you had a great experience! Your 5-star review means a lot to us. We're here whenever you need us!

September 05, 2024

Great service and experience i enjoy the environment and waiting lounge overall Best service indeed More

by sergiosan1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh sabatier
Sep 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the amazing rating! We’re thrilled to hear you had a great experience and look forward to welcoming you back anytime.

September 05, 2024

Great service and thank you Miguel Cabrera for his knowledgeable on helping me with my car More

by galvezc770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
Sep 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star review! Our team is always here to help, and we can’t wait to assist you again in the future.

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