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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,336 Reviews

2,336 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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April 25, 2024

I’ve always take. My vehicle to Norm Reeves. I get honest and trust worthy information regarding my vehicles needs. All the technicians are professional and friendly. More

by aracelypi72221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department- Trevor Rodriguez
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Apr 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience! We're thrilled that Thanh Sabatier could assist you so well. Your satisfaction is our top priority, and we look forward to serving you again in the future.

April 25, 2024

It was a nice experience taking my car in for service. Everyone was very helpful. More

by Rosie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service reps
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Apr 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing us for your car service! We're thrilled to hear you had a positive experience with our team. Let us know if there's anything else we can assist you with in the future.

April 25, 2024

I was provided good service in a reasonable time frame. Agent was also very helpful. More

by jvsanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano
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Apr 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you received excellent service from our team. We appreciate your business and look forward to serving you again in the future.

April 25, 2024

It was great job, of oil changed. Cheched other problem of my car too. Thanks More

by Almabailey
Recommend Dealer
Yes
Employees Worked With
Car dept maintenance
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Apr 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership for your oil change and for allowing us to inspect your car. We're glad to hear you had a positive experience! If you have any further questions or concerns, feel free to reach out.

April 25, 2024

Mike Vasquez has been helping me for years. Honest, friendly, helpful, quality and authentic customer service More

by maxsalcido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vasquez
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Apr 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! Mike truly values your loyalty and looks forward to continuing to provide you with excellent service in the years to come.

April 25, 2024

Service was good. Wa able to get my car done on same day I called. Car was done when promised. More

by goldenyamada248
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're thrilled to hear that you were satisfied with our efficient service. If you ever need anything else, don't hesitate to reach out. Safe travels!

April 25, 2024

Norm Reeves Honda I’ve been a customer since 2000 and they always take care of my vehicle just a shout out to Anthony Ortiz always giving excellent service this visit was so fast I couldn’t believe when More

by pjm20124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
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Apr 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your loyalty, and we're thrilled to hear about your positive experience with Anthony Ortiz! We'll make sure to pass along your kind words to him. See you next time!

April 25, 2024

Excellent service , everyone are kind and friendly to customers. They perform efficiently. They check my car and good take my car, I will keep go to to do my car maintenance More

by Ngswim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car maintenance
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Apr 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We're thrilled to hear about your positive experience with our team. We look forward to serving you for all your car maintenance needs in the future.

April 25, 2024

Easy and fast experience every time I have an appointment! Great customer service. Advisors are always friendly. More

by anaizalexiaah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro, Michael, Trevor
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Apr 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experiences with our team. Looking forward to serving you again in the future!

April 24, 2024

Wish the service advisor would have mentioned some of required service items before the car was ready for pickup. More

by ervin-willims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena
Report | Print
Apr 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for any inconvenience caused. We'll ensure our service team communicates all necessary service items clearly in the future. Thank you for bringing this to our attention.

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