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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,336 Reviews

2,336 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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April 20, 2024

Thank you steven Mendoza for helping and always keeping me updated about my car. Always happy with my services More

by jessica.serrano90650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
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Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that Steven provided you with excellent service and kept you informed throughout. We appreciate your business and look forward to serving you again in the future.

April 20, 2024

Need to be more serious and professional about the service you've done every time I've service may vehicle you've had something wrong on my vehicle. Eccemple losses air tiers balve plugs. Leave open w More

by valleeramon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crevice department
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Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're truly sorry to hear about your experience. Please accept our apologies, and we'll ensure our service team addresses these issues promptly. If you would like to discuss your concerns please reach out to us. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

April 20, 2024

Very dissapointed they dont know what theyre doing very frustrating called so many times they dont returned call More

by Kcarcer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for the inconvenience. We're committed to improving our communication and service. Please reach out directly so we can address your concerns. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

April 20, 2024

👍 good service…. thank you. O o o o o o o o o o o More

by mfrancoiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a great experience with us. If you ever need anything else, don't hesitate to reach out.

April 20, 2024

Great service and experience both days I took both my vehicles. I plan on taking my vehicles back when the time has come. More

by jroddabigdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and Ruben
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Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership for your vehicle needs! We're thrilled to hear about your positive experiences, and we look forward to serving you again in the future.

April 20, 2024

Ruben was very professional, helpful and courteous. Very much appreciated. The service waiting period didn’t take long at all. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
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Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words, Ruben is indeed a valuable member of our team. We're delighted to hear that you had a pleasant experience with us, and we look forward to serving you again in the future!

April 20, 2024

Javier is awesome was attentive and very helpful throughout the whole process. Will be back in the future with return business. More

by changetheglobe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier - Service Advisor
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Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We're delighted to hear that Javier provided you with attentive and helpful service. We look forward to welcoming you back for your future automotive needs.

April 20, 2024

Everyone was very nice and helpful. Leo was great on informing me about my car. More

by steffcarolinaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that Leo provided excellent service. If you have any further questions or need assistance, feel free to reach out anytime.

April 20, 2024

Service was excellent, very communicative and kind. I appreciated that they were keeping me updated throughout the day. More

by arlaguercia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. We strive to provide excellent service and keep our customers informed every step of the way. We look forward to assisting you again in the future!

April 20, 2024

Great service! Fast quick and always keeping you informed. Fast service drive and organized. Will continue to visit this dealership for all my needs. More

by gonzalez.arlyns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Report | Print
Apr 23, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service team. Looking forward to welcoming you back for all your future automotive needs!

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