Norm Reeves Honda Superstore Cerritos - Service Center
Cerritos, CA
2,334 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center
I have pending power steering rack replacement and been waiting since Nov and told me last week it’s not on my record. Tested again for 59 miles and wasted my gas. Complained for oil leak and was told n waiting since Nov and told me last week it’s not on my record. Tested again for 59 miles and wasted my gas. Complained for oil leak and was told no oil leak but when i pointed out to the technician only then they notice it. Service advisor are inconsistent. More
I appreciate Norm Reeves Honda and Joseph Vargas! Joseph is kind, knowledgeable and professional every time. Thank you NR’s for great customer service. Joseph is kind, knowledgeable and professional every time. Thank you NR’s for great customer service. More
Great service. Trevor was nice and helped us with our concerns with no issues. We got our car in like 2 hours. Trevor was nice and helped us with our concerns with no issues. We got our car in like 2 hours. More
Great dealer super helpful would recommend them to anyone they fixed what is wrong with Mt car and never said anything bad about it or why the car was broke. Talking to them was easy and nit a harc they fixed what is wrong with Mt car and never said anything bad about it or why the car was broke. Talking to them was easy and nit a harc More
Great organization. Service writers are excellent. However, there is one continuous service issue. Three consecutive service visits and the tire air pressure was not cor Service writers are excellent. However, there is one continuous service issue. Three consecutive service visits and the tire air pressure was not correctly set, nor was the TPMS (tire pressure monitor system) reset. Leave the dealership, enter freeway and get a low tire pressure safety warning. It is unsettling, unsure of a tire issue, and not wanting to pull the sift shoulder on the freeway to inspect for flat tire. More