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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,403 Reviews

2,403 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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March 05, 2024

Professional, he research my needs due to the vehicle, friendly Overall it may my Dealer Service visit great More

by miriamdalila1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Barr
Mar 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your positive feedback! We're glad to hear that our team provided professional service and met your needs. We appreciate your business and look forward to serving you again in the future.

March 05, 2024

They were expedient. Car was ready same day even though I didn't have an appointment More

by Heidinp58
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manny
Mar 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience! We're delighted to hear that our team was able to accommodate you quickly and efficiently. We appreciate your business and hope to see you again soon.

March 03, 2024

Fast and excellent They were there to answer all my questions and helped out best to their abilities More

by Janineflores22
Recommend Dealer
Yes
Employees Worked With
Steve and Travis
Mar 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your review! We're always glad to hear about customers with five-star stories to tell.

March 03, 2024

The service was fine no complaints do have 15 words to give I think it’s a unreasonable request you want a response but then what to tell the customer how long it has to be More

by Trinitas.Vernon
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback on our service! Let us know what else we can do to make your next visit with us a five-star experience.

March 03, 2024

Very good Wonderful service and kind people and friendly Just the best Enjoyable and kind More

by Masoudyakuby
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Julie she is amazing. Always helps me ??
Mar 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave us this feedback! We look forward to your next visit and hope to make it worthy of five stars!

March 03, 2024

First visit, and it was excellent Joseph was professional as were all the people working your service area. I will return for my service needs. More

by pdeec49
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
Mar 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving us this review! We're happy to hear that Joseph took good care of you. We look forward to working together again!

March 02, 2024

They fixed the A/C recalled Drop off the car in the morning was completed in the afternoon good service More

by 213corgis
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
Mar 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for leaving us your review! We're glad to hear that your car received the attention it needed. Let us know if there is anything else we can do for you!

March 02, 2024

Overall it was a good experience. The agent was very informative and helpful. I spent more money than I wanted but I needed parts replaced, this had nothing to do with the dealership More

by blairascott31
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
Mar 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave this review! Please let us know what else we can do to make sure your next visit is worthy of five stars.

March 02, 2024

He was really friendly and helpful He was catering, and showed us the waiting room. The overall service was fast. More

by Cv.Imatong
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
Mar 04, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your five star rating! We're always happy to help- let us know if there is anything else we can do for you!

March 01, 2024

Overpriced You guys charge too much for minor stuff and my warranty should cover stuff like the 30 k miles check and filters and stuff More

by Contreras.jacob002
Recommend Dealer
No
Mar 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi, we regret to read about your negative experience and understand your frustrations. We would appreciate the opportunity to talk more about this situation with you. Please contact us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

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