Norm Reeves Honda Superstore Cerritos - Service Center

Fast. Took my car in for drop off even past the time they take in cars. Thanks for that! Took my car in for drop off even past the time they take in cars. Thanks for that! More

The service was fast, friendly, accommodating, and of high quality. The service center was also able to get my civic in for an oil change which was especially accommodating. high quality. The service center was also able to get my civic in for an oil change which was especially accommodating. More

Left my car battery terminal & brace loose so my car did not start yesterday. not start yesterday. More

Multiple attempts to contact with no response. I have a recall on my vehicle for the past 6 months and no progress to it being fixed. I have a recall on my vehicle for the past 6 months and no progress to it being fixed. More

We got the car towed in and took them hours to look at it when we prepared everything before hand. Then tells me we dont have to pay anything since we have the warranty. Then comes back to say 20% is covered when we prepared everything before hand. Then tells me we dont have to pay anything since we have the warranty. Then comes back to say 20% is covered because tire wear, we purchased the tires when the car was in an accident last year. The tire needed replacement because of a pot hole. If I would have took it to honda world I would have never dealt with this kind of service, not it reminds me again why I used honda world and not this place More

I was very happy with the service provided He answered all my questions. He explained to me what the car needed all my questions. He explained to me what the car needed More

Miscommunication I had to ask if my car was already done because I did not get a text message. It tooks more than 3 hours to get my car back because I did not get a text message. It tooks more than 3 hours to get my car back More

Efficient, clean and nicely appointed. They completed the necessary work in the promised timeframe at the agreed to price. They completed the necessary work in the promised timeframe at the agreed to price. More

Prompt service ! But wish to have some kind of complementary drink while waiting for work to be completed. But wish to have some kind of complementary drink while waiting for work to be completed. More

It was excellent! Reza Asnashari was very helpful. Andre made the purchase of our car very easy and quick! Reza Asnashari was very helpful. Andre made the purchase of our car very easy and quick! More