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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,403 Reviews
Call Service Center (562) 888-5100

2,403 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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February 14, 2024

It was good and fast visit. Steve Mendoza was very helpful and made sure I understood the work that was being done. More

by richardroman91
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
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Feb 15, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us! We're delighted to hear that Steve provided you with helpful service and clarity throughout your visit. We appreciate your feedback and hope to assist you again in the future.

February 13, 2024

Very good customer service and very helpful and professional Kind, knowledgeable, friendly. Helpful, polite, accommodating More

by Bobot228
Recommend Dealer
Yes
Employees Worked With
Ruben
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Feb 14, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team. We strive to provide excellent customer service, and we're grateful for your feedback.

February 13, 2024

I told my contact what I needed and he made some suggestions and got started on the work More

by curtisojackson
Recommend Dealer
Yes
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Feb 14, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us! We're thrilled to hear that our team was able to assist you with your needs. If there's anything else we can do for you, please don't hesitate to reach out.

February 13, 2024

The lady who helped me was great. My issue I was given paperwork saying my tire pressure was checked. After driving car for only 5 miles my tpms light went on. When I took to tire sho More

by Favlopez
Recommend Dealer
No
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Feb 14, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear that you had a negative experience with our team. We strive to provide reliable and transparent service and apologize if this was not your experience. If you have any outstanding concerns about your service visit please reach out to us. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

February 13, 2024

Staff are very helpful and informative Bryan help and inform me with all the detaills that needs to be done with my car and help me with tge pricing and gave some discount More

by alan_pancha
Recommend Dealer
Yes
Employees Worked With
Bryan ortiz
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Feb 14, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that Bryan provided you with exceptional service and guidance throughout your car buying experience. We truly appreciate your business and look forward to serving you again in the future.

February 13, 2024

Quick, friendly and informative. Bryan fully explained everything that was to be done and the results of the inspection. More

by jakelquiroz
Recommend Dealer
Yes
Employees Worked With
Bryan
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Feb 14, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! We're thrilled to hear that Bryan provided you with top-notch service and kept you informed throughout your visit. We appreciate your business and look forward to serving you again in the future.

February 13, 2024

Professional. com,Timely and efficient with my time and theirs. We definitely visit again. I am done thank you More

by COLDCHILLUN27
Recommend Dealer
Yes
Employees Worked With
Trevor
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Feb 14, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us. Looking forward to welcoming you back for your next visit!

February 12, 2024

Very good more experience She smart and explain everything to me And she recommended to me the best for my car More

by sherefesaad
Recommend Dealer
Yes
Employees Worked With
Julia
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Jul 22, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We’re thrilled to hear that our team member provided clear explanations and the best recommendations for your car.

February 12, 2024

Very friendly, excellent with explaining what was done and asking if you have any concerns very good on keeping you updated More

by Bettybooppanther
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
Report | Print
Jul 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're glad you had a 5-star experience during your time with us.

February 11, 2024

It was quick and timely. Everyone was nice and attentive. I truly enjoyed the experience More

by moger_tatiana
Recommend Dealer
Yes
Report | Print
Feb 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We strive to provide excellent service to all our customers, and we appreciate your feedback. We hope to see you again in the future!

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