Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,412 Reviews
Call Service Center (562) 888-5100

2,412 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

Sort by
January 17, 2024

Quick and efficient They offer quick service and get your vehicle out at a timely matter. More

by Lyrah19
Recommend Dealer
Yes
Employees Worked With
Yes
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Lyrah, it's our goal to provide quick service for all our customers! Thanks for the review and hope to see ya again down the road!

January 17, 2024

Initial time at the dealership was quick and easy but no one called me to tell me my car was ready, i had to call and check myself resulting in having to rush before the dealership closed More

by Shuttagrade
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to leave a positive review with your feedback. We take it seriously and will use it improve our services. We hope to give you an even better experience next time!

January 17, 2024

Very pleased with the service and the quality of work. The service department really makes you feel at home and happy to assist you with your needs. More

by gramirez192813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again for the recommendation and have an amazing day!

January 17, 2024

This dealership was excellent when it comes to servicing vehicles and it’s very fast More

by alberteugenio849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are pleased to hear that you had an excellent and speedy experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

January 17, 2024

It was quick and easy, no hassle. Friendly, quick service. Communciated well. Would come again. More

by jhatai55
Recommend Dealer
Yes
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We can’t thank you enough for writing this awesome review for our service center! It was a pleasure to help you, and we look forward to doing so again.

January 17, 2024

Anthony was helpful because I have medical issues. He made sure to cater to my needs. I appreciate him. More

by gary@funlovers.com
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are so pleased to hear you had an excellent experience with Anthony and our team. We appreciate the amazing rating, and we hope to see you again, Gary!

January 17, 2024

I went in because I needed a sensor changed out and I was happy because the part was covered by the warranty More

by leti.ea
Recommend Dealer
Yes
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled we were able to help. Please let us know if there's anything else the team can do for you!

January 17, 2024

Years ago it was great. The advisor I worked with left. Now I don't have the same confidence. More

by dale.bryantkings2012
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hi Dale, thank you so much for taking the time to share opinion. We always appreciate feedback and want to know how our team can meet your needs. Please let us know how we can boost your confidence with our dealership the next time you visit, and we will strive to make it happen!

January 17, 2024

Great customer experience, tended to the vehicle quite fast when checking in. Received updates on the vehicle throughout the service. Great customer service when picking up vehicle. More

by tomychu30
Recommend Dealer
Yes
Report | Print
Jan 17, 2024 -

tomychu30 responded

.

Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Our team is always happy to be able to make your day with excellent service! Thanks for your incredible review.

January 17, 2024

Friendly and professional service. Mr. Ortiz always makes me feel welcome. He is very knowledgeable and very attentive. He explains everything to me in a way I could understand since I More

by acostapatty83
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind review! We are happy to pass along your comments to the team and Anthony! If you ever need anything else from us, please feel free to give us a call or stop by. Have a wonderful day!

1
...
179
180
181
...
242