Norm Reeves Honda Superstore Cerritos - Service Center

Ramiro always makes me feel like family whenever I visit Norm Reeves Honda Ramiro was very knowledgeable on the service that my vehicle required Norm Reeves Honda Ramiro was very knowledgeable on the service that my vehicle required More

Great customer service finished in a great timely manner and made me feel comfortable He was very thoughtful to wash my car as well and made me feel comfortable He was very thoughtful to wash my car as well More

No call that part was here like I was told would happen. Calling multiple people over a year asking about part. Messages left unreturned regarding car part and process. Staff deflecting my concerns to other Calling multiple people over a year asking about part. Messages left unreturned regarding car part and process. Staff deflecting my concerns to other staff who couldn't answer More

Ramiro Montes has a great customer services. Always being very polite and respectful always trying the best way to assist me with my car Always being very polite and respectful always trying the best way to assist me with my car More

Mr. Aaron Perez was my Service Advisor and his service was exceptional. I hope to be his long line customer. was exceptional. I hope to be his long line customer. More

Service department is great! Fast service if you make an appointment for the early morning. In by 7-730am and out by 12-2pm. Drop off your car or wait. The dealership is close to Fast service if you make an appointment for the early morning. In by 7-730am and out by 12-2pm. Drop off your car or wait. The dealership is close to the mall & restaurants (within walking distance) if you choose to stay and wait. More

The service is good when I called to make in appointment she was very nice the day of the appointment the person who helped me he was nice too. she was very nice the day of the appointment the person who helped me he was nice too. More

Great customer service. The workers are helpful and friendly. No complaints. Very respectful. Always does a great job on my cars. I will recommend anyone to go and purchase The workers are helpful and friendly. No complaints. Very respectful. Always does a great job on my cars. I will recommend anyone to go and purchase a car from Norm ReevesHonda. More

Usually pretty good/fast with their service. Took my car in a month ago for an issue and was told it was fixed and was charged $600 to replace my battery and the issue came back a week later and Took my car in a month ago for an issue and was told it was fixed and was charged $600 to replace my battery and the issue came back a week later and had to take it back in and they charged me another $500 to replace my starter. Frustrated that the problem wasn’t fixed the first time and had to pay over $1000 More

Michael provided us with great service as well as communicating with us on what was best for our vehicle. communicating with us on what was best for our vehicle. More