Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,336 Reviews

2,336 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

Sort by
January 15, 2024

Great and fast Service and service advisor was quick and good Clean dealer and cool tire scanning technology More

by Wayne.Tanaka
Recommend Dealer
Yes
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with our dealership! We're delighted to hear that you appreciated our fast service, clean facilities, and cutting-edge tire scanning technology. We look forward to serving you again in the future!

January 15, 2024

They the best The did a great job. , in a reasonable time They're all great. More

by lstacy3
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your 5-star experience! We're thrilled to hear that you had a positive visit. We look forward to serving you again soon!

January 15, 2024

Fast efficient and professional Went in for recall. Taken care of and also checked vehicle. More

by rlros
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your fantastic review! It's always great to know we've met your expectations. We can't wait to welcome you back!

January 15, 2024

Somewhat average My visit was okay that's all I can say It was okay for the visit More

by Beverly.dejohnette
Recommend Dealer
No
Employees Worked With
Do remember
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear your visit was only okay, Beverly. We'd love to hear further feedback, so we can give you a satisfactory visit next time. Feel free to contact our Customer Relations Manager, Kevin, to discuss this further! Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

January 15, 2024

Lied about everything and was unapologetic. Never returning even with free service Never going back More

by Jcha78
Recommend Dealer
No
Employees Worked With
Robert
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're very disappointed to learn about your experience. Your satisfaction is our top priority, and we would appreciate the opportunity to discuss and resolve any issues you may have encountered. Please contact us at your earliest convenience, so we can make things right. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

January 15, 2024

Great customer service Robert Gonzales was of great assistance when I went to go and get my car serviced. He explained everything that was going on with my vehicle and explained any questions I had. Th More

by Gabriela.salas0415
Recommend Dealer
Yes
Employees Worked With
Kelvin
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star rating made our day, Gabriela! We're delighted you had a wonderful experience with Robert. If there's anything else we can do for you, visit us anytime. We'd love to have you back!

January 15, 2024

Anthony Ortiz works at Service Dept. He was a true professional, taking care of business and respectful and truthful More

by Armondbill
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! We're thrilled to have exceeded your expectations. Anthony and the team are looking forward to your next visit!

January 15, 2024

Great Customer Service Erik provided great customer service from the beginning to the end. Always keeping me updated at all times this is the second vehicle I bring to him and always does an excellent More

by Tania .A
Recommend Dealer
Yes
Employees Worked With
Erik villicana
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Tania, we're so grateful for your 5-star rating! It's fantastic to hear that you had a positive experience with Erik and the team. Should you have any future inquiries, please don't hesitate to get in touch. Come back soon!

January 15, 2024

Don't remember his name, but I understood what was gonna happen and how it went. Good communication. More

by sharon l milam
Recommend Dealer
Yes
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Wow, thank you for the outstanding review, Sharon! We're delighted to have provided you with top-notch service. If there's ever anything you need, we're just a message away. Looking forward to serving you again!

January 15, 2024

Great service helpful Fast I was impressed with all the help they gave me and came home with a great car More

by reyesyvonne99
Recommend Dealer
Yes
Report | Print
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're overjoyed to receive your 5-star rating! If there's anything you'd like to discuss or if you have further feedback, give us a call! We can't wait to have you back at our dealership!

1
...
181
182
183
...
234