Norm Reeves Honda Superstore Cerritos - Service Center

I felt that I was treated like a stranger by the advisor, he was not very polite and did not even offer me the 10% discount that they always offer me for my loyalty to Norm Reeves Honda Cerritos since I have he was not very polite and did not even offer me the 10% discount that they always offer me for my loyalty to Norm Reeves Honda Cerritos since I have been a customer since 2005 More

Very attentive,honest Is it the dealership or the person The place was cleaned Staff were great The place was cleaned Staff were great More

I was satisfied. My Service was done in a timely manner. Will be happy to return when my Service is next due My Service was done in a timely manner. Will be happy to return when my Service is next due More

Nice They provided the service that I went in for. Plus they also fixed a headlight that was not working when I picked up the car and after the service my car even though it was working when I went in Plus they also fixed a headlight that was not working when I picked up the car and after the service my car even though it was working when I went in for service. They fix it right away the following day. More

Great customer service & always has a beautiful smile Joseph goes above & beyond for his customers. Made me feel I could trust his suggestions & advice for my vehicle! He's simply the best:) Joseph goes above & beyond for his customers. Made me feel I could trust his suggestions & advice for my vehicle! He's simply the best:) More

He made the process of purchasing my vehicle easy and smooth, also just a good person to do buisness with in general smooth, also just a good person to do buisness with in general More

He was so respectful. I felt so comfortable. He is the first person at Honda that seemed like he was not trying to cheat me. I hate when dealerships try to pressure me to I felt so comfortable. He is the first person at Honda that seemed like he was not trying to cheat me. I hate when dealerships try to pressure me to buy something I don't need. More

Excellent service. Helpful. Friendly They were on time and we were able to wait for our service to be completed Helpful. Friendly They were on time and we were able to wait for our service to be completed More

Horrible customer service, No call back when promised. Brand New 2023 Accord Hybrid has been in the shop 4 times in 2 months. Worst car and service dealership in the state! Sales staff was very nice Brand New 2023 Accord Hybrid has been in the shop 4 times in 2 months. Worst car and service dealership in the state! Sales staff was very nice More

Profesional, fast, excellent customer service. Always listen to customer and given service according to customer needs Always listen to customer and given service according to customer needs More