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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,336 Reviews

2,336 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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December 21, 2023

Steve checked me in promptly at my appointment time, explained the service to be done and kept me updated on what was found during the service. My experience was excellent. More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
Dec 21, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your feedback, Gene! We're happy to know that Steve and our service team made your time with us a 5-star experience.

December 21, 2023

I had a early appointment, Thanh gave a estimated time and it was done exactly on time... More

by jocarlyne66
Recommend Dealer
Yes
Employees Worked With
Thanh
Dec 21, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star review! We hope to work with you again soon!

December 21, 2023

Very attentive, very informative and friendly Gave detailed information about what my car needed and recommended certain services to be done asap More

by Joannamontes1028
Recommend Dealer
Yes
Employees Worked With
Ramiro E. Montes
Dec 22, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent review! We're thrilled to know our team made for a 5-star experience.

December 21, 2023

The service was really good, quick, and helpful The service was really good, quick, and helpful. The car was ready promptly and our advisor was very helpful More

by Ranjun.chauhan
Recommend Dealer
Yes
Dec 22, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving your glowing review! We hope to work with you again in the future.

December 21, 2023

Took extremely long and did not receive car back until more than an hour past the date and time promised More

by angelina4748
Recommend Dealer
No
Dec 26, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We realize your time is valuable and it is our goal to provide you with prompt, reliable service. Thank you for the feedback. If you’d like, please reach out to us to discuss this further. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

December 21, 2023

It was a quick in and out progress Bryan was awesome never disappoints Cerritos Honda Norm Reeves is the best ! More

by julietareyna22
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
Dec 22, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your great review! We look forward to working with you again!

December 21, 2023

Very professional, met the expected experience. Informative helpers. Fast. Effective. Easy appointment. Clean environment, perfect communication. Excellent work. More

by Italymendez93
Recommend Dealer
Yes
Employees Worked With
Jonathan
Dec 22, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your review with us! We're glad to have surpassed expectations during your time with us.

December 21, 2023

Service agent responding to my needs quickly. There service agent/advisor expressed to me what areas need to be worked on. More

by Odona39
Recommend Dealer
Yes
Dec 22, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your great review! We're glad to know that you had a 5-star experience with us.

December 20, 2023

I got $2400 in repairs for several things. This was the second visit since getting a new master key. my trunk and panic button still don't work. My service advisor said to bring it back and th More

by bluefile22
Recommend Dealer
Yes
December 20, 2023

Great Amazing I went in for multiple services and the vehicle was completed at the approximately time that was given. Vehicles alignment was great More

by Martin4335
Recommend Dealer
Yes
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