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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,336 Reviews

2,336 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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December 20, 2023

Anthony was fabulous. Explained everything to me. Got my car done on time and gave me excellent service. I really trust I got the best service and feel very safe with my c More

by Melloyellow117
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
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December 20, 2023

Getting expensive everytime i come If i need to change air filter cabin filter so you will charge parts plus $100 labor at least More

by michael300384
Recommend Dealer
No
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December 20, 2023

The service was great. The staff was friendly. Staff was open to answering all questions and concerns I had. More

by luciacervantes_125
Recommend Dealer
Yes
Employees Worked With
Ramiro
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December 20, 2023

Very bad. I was lied upon. No work has been done on my car. I left my car for repairs but no one worked on my car. Manny lied that the issue has been fixed but More

by laurencesgo
Recommend Dealer
No
Employees Worked With
Manny
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Dec 22, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Hello Lauren. We’re very saddened to hear that your experience with us was anything less than great. We would appreciate the chance to discuss your experience with our service department further. At your earliest convenience, please contact us. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

December 19, 2023

Great, he took his time and also took care of my brakes, which were bad! More

by eljefe_52
Recommend Dealer
Yes
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership! We're delighted to hear about your positive experience, and we're always here to ensure your vehicle is in top-notch condition. Safe travels!

December 18, 2023

Plenty of seating for those that wait. Manny Sanchez was the person that assisted me & I rate him a 5 for excellent. Plenty of seating for those that wait & vending machines for snacks. Ea More

by Myhouse911
Recommend Dealer
Yes
Employees Worked With
I forgot his name but he was definitely detailed & kept me posted.
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience! We're delighted to hear Manny provided excellent service. We appreciate your feedback and look forward to serving you efficiently in the future. Safe travels!

December 18, 2023

I had a great experience with norm reeves and the staff they took care of me and my car More

by dzavala92
Recommend Dealer
Yes
Employees Worked With
Julie
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing Norm Reeves for your automotive needs! We're thrilled to hear you had a great experience with our staff. If you ever need assistance in the future, don't hesitate to reach out. Safe travels!

December 18, 2023

Very nice Very comfortable wonderful people and very good mechanics. Lovely place to have my car service More

by ejohnson31
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team and services. It's always a pleasure to serve you, and we look forward to continuing to meet your automotive needs.

December 18, 2023

Fast service and friendly people Javier is kind and explain it well how the service goes, and he will guide you through on what will they so on the service. More

by Sheicue730
Recommend Dealer
Yes
Employees Worked With
Javier Pena
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Javier provided you with fast and friendly service, along with clear explanations. We appreciate your trust in our dealership and look forward to serving you again in the future. Safe travels!

December 18, 2023

All my car needs were met All my car needs were met, Trevor is very experienced with my cars maintenance history. More

by alethia.foster74
Recommend Dealer
Yes
Employees Worked With
Trevor
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience! We're delighted to hear that Trevor provided excellent service and addressed all your car needs. We appreciate your trust in our dealership.

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