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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,336 Reviews

2,336 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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December 17, 2023

Informative. And fast Check in was a bit unorganized but the service was fast and kept me up to date More

by Munch0928
Recommend Dealer
Yes
Employees Worked With
Joseph
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback! We appreciate your input on the check-in process and are delighted to hear that our service met your expectations. We'll strive to enhance our check-in procedures for an even smoother experience in the future. We value your business!

December 17, 2023

I just like the staff and the fact that everything is explained up front I like that the time usually spent while waiting for my car to be serviced is not excessive More

by Granny10times!
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're delighted to hear that you appreciate our transparent communication and efficient service. We look forward to continuing to meet your automotive needs.

December 17, 2023

Ramerio was very helpful he made sure we were well taken care of We are very satisfied More

by lenaacosta34
Recommend Dealer
Yes
Employees Worked With
Ramerio
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December 17, 2023

Everything was good and smooth I like the customer service at the dealer, the staff is really helpful and always positive attitude More

by ch.rodriguez7
Recommend Dealer
Yes
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Safe travels!

December 17, 2023

It was good. Thank you I appreciate this Honda dealership. Always good with service and walk-ins. Thank you More

by Bria.nikol8
Recommend Dealer
Yes
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our Honda dealership! We're delighted to hear that you had a positive experience with our service and walk-ins. We appreciate your kind words and look forward to serving you again in the future.

December 17, 2023

Excellent service always great service from Julie job well done she’s the best. See you soon on my next visit 👍🏽 More

by inga.garrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
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Dec 20, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Julie provided excellent service. We look forward to welcoming you back on your next visit. Safe travels!

December 16, 2023

The car needed a part that the dealership didn't have in stock so I'm waiting to hear back More

by Melalbarenga
Recommend Dealer
Yes
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Dec 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this feedback. We apologize for any inconvenience and are working to get the part for you. Your patience is appreciated, and we'll ensure your experience is resolved to your satisfaction.

December 16, 2023

They seem to have made a discrepancy with my oil change because Javier said they couldn't get the oil change done due to a rounded drain plug, but when I look on my dashboard, the Oil Life is at 100% More

by ibarradiego99
Recommend Dealer
No
Employees Worked With
Javier pena
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December 16, 2023

Fast easy and happy Customer service was awesome I got helped really fast So happy with Honda More

by rubio1221
Recommend Dealer
Yes
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Dec 16, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership! We're thrilled to hear you had a fast and easy experience with our awesome customer service. Enjoy your new Honda!

December 16, 2023

N/A Good experience Nice excellent great real quick would recommend would come again very friendly More

by urandy94
Recommend Dealer
Yes
Employees Worked With
Mandy
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Dec 19, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the positive feedback! We're thrilled to hear about your excellent experience with us. We look forward to serving you again in the future!

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