Norm Reeves Honda Superstore Cerritos - Service Center

Quick and easy appointment. Good WiFi. My car was finished faster than quoted and the waiting room was bright, clean, and had several seating options. Good WiFi. My car was finished faster than quoted and the waiting room was bright, clean, and had several seating options. More

Dealership sold defective vehicle. Can't fix current issues with vehicle that have existed from moment i literally drove off the lot. Vince Marquez is a poor representation in the role Can't fix current issues with vehicle that have existed from moment i literally drove off the lot. Vince Marquez is a poor representation in the role as general manager of dealership. More

Very disappointed with my experience, I dealt with people who need more experience with car situations that might possess a life threatening risk. who need more experience with car situations that might possess a life threatening risk. More

Julie was helpful and attentive. Julie kept me updated on progress of my car which brought me a lot of comfort knowing my car was in good care. Julie kept me updated on progress of my car which brought me a lot of comfort knowing my car was in good care. More

Thanh and Jonathan did an amazing job and we're kind and courteous! Both of them kept me updated throughout the whole process as well! I appreciate their help a lot!! courteous! Both of them kept me updated throughout the whole process as well! I appreciate their help a lot!! More

They listened to what I expected. I did not want to spend needless time haggling over expectations and price. I did not want to spend needless time haggling over expectations and price. More

Super disappointing to hear this dealer doesn't offer loaner vehicles or even shuttles to their paying customers. Especially considering I had just bought this brand new 2024 Honda accord and it was alre loaner vehicles or even shuttles to their paying customers. Especially considering I had just bought this brand new 2024 Honda accord and it was already experiencing problems a brand new car shouldn't be having. More

Very professional and courteous! Clearly stated what I needed. He also made all arrangements for rental car. A+ Service! Clearly stated what I needed. He also made all arrangements for rental car. A+ Service! More

Excellent customer service! Highly recommend this dealer to everyone, They have a very friendly staff. Highly recommend this dealer to everyone, They have a very friendly staff. More

Few hours delay in spite of a promise. Asked for checking tire pressure, not done.asked to wash car, not done. Asked for checking tire pressure, not done.asked to wash car, not done. More