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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,450 Reviews

2,450 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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January 15, 2024

Anthony Ortiz works at Service Dept. He was a true professional, taking care of business and respectful and truthful More

by Armondbill
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! We're thrilled to have exceeded your expectations. Anthony and the team are looking forward to your next visit!

January 15, 2024

Great Customer Service Erik provided great customer service from the beginning to the end. Always keeping me updated at all times this is the second vehicle I bring to him and always does an excellent More

by Tania .A
Recommend Dealer
Yes
Employees Worked With
Erik villicana
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Tania, we're so grateful for your 5-star rating! It's fantastic to hear that you had a positive experience with Erik and the team. Should you have any future inquiries, please don't hesitate to get in touch. Come back soon!

January 15, 2024

Don't remember his name, but I understood what was gonna happen and how it went. Good communication. More

by sharon l milam
Recommend Dealer
Yes
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Wow, thank you for the outstanding review, Sharon! We're delighted to have provided you with top-notch service. If there's ever anything you need, we're just a message away. Looking forward to serving you again!

January 15, 2024

Great service helpful Fast I was impressed with all the help they gave me and came home with a great car More

by reyesyvonne99
Recommend Dealer
Yes
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're overjoyed to receive your 5-star rating! If there's anything you'd like to discuss or if you have further feedback, give us a call! We can't wait to have you back at our dealership!

January 15, 2024

Nice They provided the service that I went in for. Plus they also fixed a headlight that was not working when I picked up the car and after the service my car even though it was working when I went in More

by omiranda68
Recommend Dealer
Yes
Employees Worked With
I don't
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the stellar rating! Your satisfaction is our priority and we hope we showcased that. We can't wait to welcome you again for anything you and your Honda needs.

January 15, 2024

I felt that I was treated like a stranger by the advisor, he was not very polite and did not even offer me the 10% discount that they always offer me for my loyalty to Norm Reeves Honda Cerritos since I have More

by gera87
Recommend Dealer
No
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your experience. Your feedback is valuable, and we're committed to addressing your concerns. Please allow us the chance to make things right by contacting us at your earliest convenience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

Jan 17, 2024 -

gera87 responded

Thanks for taking care of my review, hope to have a better experience in my next visit. Best regards, Gerardo Gamez

January 15, 2024

Very attentive,honest Is it the dealership or the person The place was cleaned Staff were great More

by deleon.anita
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent 5-star review! Your feedback is invaluable. If there's ever anything we can do to make your interactions with us even better, please let us know. We're committed to ensuring your future visits are just as positive!

January 15, 2024

I was satisfied. My Service was done in a timely manner. Will be happy to return when my Service is next due More

by rich7000
Recommend Dealer
Yes
Employees Worked With
Miss Julie
Jan 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to leave us a 5-star review, Rich! The team is excited to service your Honda again in the future. :)

January 11, 2024

Great customer service & always has a beautiful smile Joseph goes above & beyond for his customers. Made me feel I could trust his suggestions & advice for my vehicle! He's simply the best:) More

by vergaramom
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
Aug 08, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review with us! We're happy to hear that Joseph made sure you had a 5-star visit with us. If there is anything else you need, reach out to us!

January 11, 2024

He made the process of purchasing my vehicle easy and smooth, also just a good person to do buisness with in general More

by Jcdodgers10
Recommend Dealer
Yes
Employees Worked With
George
Aug 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your great review with us! We're happy to hear that our team made sure you had a 5-star experience with us. We're here for you if you need anything else!

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