Norm Reeves Honda Superstore Cerritos - Service Center

He was so respectful. I felt so comfortable. He is the first person at Honda that seemed like he was not trying to cheat me. I hate when dealerships try to pressure me to I felt so comfortable. He is the first person at Honda that seemed like he was not trying to cheat me. I hate when dealerships try to pressure me to buy something I don't need. More

Excellent service. Helpful. Friendly They were on time and we were able to wait for our service to be completed Helpful. Friendly They were on time and we were able to wait for our service to be completed More

Horrible customer service, No call back when promised. Brand New 2023 Accord Hybrid has been in the shop 4 times in 2 months. Worst car and service dealership in the state! Sales staff was very nice Brand New 2023 Accord Hybrid has been in the shop 4 times in 2 months. Worst car and service dealership in the state! Sales staff was very nice More

Profesional, fast, excellent customer service. Always listen to customer and given service according to customer needs Always listen to customer and given service according to customer needs More

Steve checked me in promptly at my appointment time, explained the service to be done and kept me updated on what was found during the service. My experience was excellent. explained the service to be done and kept me updated on what was found during the service. My experience was excellent. More

I had a early appointment, Thanh gave a estimated time and it was done exactly on time... and it was done exactly on time... More

Very attentive, very informative and friendly Gave detailed information about what my car needed and recommended certain services to be done asap detailed information about what my car needed and recommended certain services to be done asap More

The service was really good, quick, and helpful The service was really good, quick, and helpful. The car was ready promptly and our advisor was very helpful service was really good, quick, and helpful. The car was ready promptly and our advisor was very helpful More

Took extremely long and did not receive car back until more than an hour past the date and time promised more than an hour past the date and time promised More

It was a quick in and out progress Bryan was awesome never disappoints Cerritos Honda Norm Reeves is the best ! never disappoints Cerritos Honda Norm Reeves is the best ! More