Norm Reeves Honda Superstore Cerritos - Service Center

Punctual and efficient I drive 25 miles because Juan is so good. Juan is outstanding. so good. Juan is outstanding. More

Customer service was great, needed an oil change but procrastinated in making an appointment. They contacted me and we made an appointment, which was so convenient for me. Got right in when I pulled i procrastinated in making an appointment. They contacted me and we made an appointment, which was so convenient for me. Got right in when I pulled in the dealership. Joseph Vargas helped me, he was very kind and professional. He recommended what my car needed and was very detailed in explaining what it was. No pressure in trying to get me to do more than I could at the time. I trusted his recommendations. He kept me informed of my car’s progress. More

Great experience, excellent customer service. Rapid turnaround. Overall experience was great! The only downside is that this dealer does not offer ride services i.e Uber, lift: Rapid turnaround. Overall experience was great! The only downside is that this dealer does not offer ride services i.e Uber, lift: More

Very bad service if I don’t go with their recommendations I get xxxxed or take another appointment I get xxxxed or take another appointment More

A lot of time to wait for the service, include with appointment The prices are not economic appointment The prices are not economic More

was there 6 hours did oil change and car brakes were being checked making noise nothing was resolved I would have to take car leave it there to check out noise. brakes were lubed being checked making noise nothing was resolved I would have to take car leave it there to check out noise. brakes were lubed More

Steve is very knowledgeable with his job I always ask for him every time I bring my Odyssey and CR-V in the dealership for maintenance him every time I bring my Odyssey and CR-V in the dealership for maintenance More

Mike in the service department does an amazing job with making sure every thing is running smoothly! The Cerritos team rocks! making sure every thing is running smoothly! The Cerritos team rocks! More

My visit was great the service guy’s wetr awsome the wait was a lil long but all in all i was treated grest wait was a lil long but all in all i was treated grest More

He promised to take care of a faulty part in April 2024 and it is yet to be resolved and it is yet to be resolved More