Norm Reeves Honda Superstore Cerritos - Service Center
Cerritos, CA
2,331 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center
I thought everything was taken care of on my visit however, I received an email a few days later asking me to schedule an appointment to finish up the work done. I was confused so called dealership & however, I received an email a few days later asking me to schedule an appointment to finish up the work done. I was confused so called dealership & was told they’d get back to me… they haven’t. More
Advispr have no excellent customer service. He is rude. Not answering 2 calls. I just want to check about the status of my car coz im in the mall for almost 4 hours and i am with my 85 year old He is rude. Not answering 2 calls. I just want to check about the status of my car coz im in the mall for almost 4 hours and i am with my 85 year old mom. Nobody told me the service will take that long,a customer service told me about a couple of hours only before i made an appointment. 100% the advisors service sucks.since 2015 i bought 5 cars from you.i enjoy the services that is i keep on coming back.Next time,ill think 2x before ill decide of coming back.Respectfully, Customer Disatisfied More
Jonathan helped me easily set up the appointment. He wasn't there when I arrived, so another service advisor checked me in. Jonathan was quick to reach out once he did arrive and made the process sup He wasn't there when I arrived, so another service advisor checked me in. Jonathan was quick to reach out once he did arrive and made the process super easy. Everything went smoothly and I will definitely come back here for the next service needed. More