Norm Reeves Honda Superstore Cerritos - Service Center

Had my car serviced on a Thursday. 4 days later I had a dead battery and was stranded. Called dealer. Told me my battery was fine. AAA said it was at 9% and I bought a new battery 4 days later I had a dead battery and was stranded. Called dealer. Told me my battery was fine. AAA said it was at 9% and I bought a new battery from AAA. Fine since. So, did you really check the battery??? More

Thanh gave excellent service every time. He is very friendly and knowledgeable. Made my experience great! He is very friendly and knowledgeable. Made my experience great! More

The employees are nice. The service was completed pretty quick. The only reason for my 3 star is the fact they checked tire pressure (or so I was told it had been checked) b The service was completed pretty quick. The only reason for my 3 star is the fact they checked tire pressure (or so I was told it had been checked) but did not re-set the tpms. The censor went off the second I got off the freeway. I called to verify it had been checked and I was advised I’d have to go back to have them re-set. I had to drive back to the dealership to get it done. Bummer! More

The service to wait 20 min. Even though you have a appt. But car was ready in a hour. Even though you have a appt. But car was ready in a hour. More

Amazing service! Went to get some maintenance done and had a recall was all was taken care of it the same day. Very happy Went to get some maintenance done and had a recall was all was taken care of it the same day. Very happy More

We had excellent service at this dealership. We will continue to visit this place. Really recommend this dealer. We will continue to visit this place. Really recommend this dealer. More

I believe Aaron was my Rep who was very pleasant and had excellent customer service which means a lot to me! Thank you Aaron and keep up the good customer service it’s very important! excellent customer service which means a lot to me! Thank you Aaron and keep up the good customer service it’s very important! More

Quick service and very helpful, I was able to get everything done that I needed everything done that I needed More

Always convince you to spend money for thing that you don’t need for vehicle don’t need for vehicle More

Service writer was knowledgeable, wait was reasonable. Would have appreciated a working coffee/refreshment center. Would have appreciated a working coffee/refreshment center. More