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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,549 Reviews
Call Service Center (562) 888-5100

2,549 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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December 06, 2023

Very helpful for my vehicle Excellent service Very helpful by vehicle ?? needs and going to need in the future More

by Emachado1204
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
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Dec 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that our team could assist you with your vehicle needs. We look forward to continuing to provide excellent service for all your future automotive requirements.

December 06, 2023

Great service department Fast service and had the car ready when the time was promised More

by JRSalazar
Recommend Dealer
Yes
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Dec 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience with our service department! We're delighted to hear that we met your expectations and had your car ready on time. We appreciate your business and look forward to serving you again in the future. Safe travels!

December 06, 2023

Easy drop off and it wasn't too long to wait in the lobby. Bathrooms were nice and clean More

by Jenedjames
Recommend Dealer
Yes
Employees Worked With
Anthony?
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Dec 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience! We're delighted to hear that your drop-off was seamless and that you found our facilities comfortable. We appreciate your trust in our services.

December 06, 2023

It's always a good experience when helped by Julie Julie is always very helpful always nice and professional she never disappoints More

by jfigueroa.93
Recommend Dealer
Yes
Employees Worked With
Julie Canales
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Dec 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're delighted to hear about your positive experiences with Julie. We appreciate your trust in our dealership and look forward to assisting you in the future.

December 06, 2023

Okay service was glad yall was able ti fix my cars tire quick It was good More

by angelzarate41
Recommend Dealer
Yes
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Dec 08, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us! We're delighted we could promptly address your tire issue and ensure your satisfaction. If you ever need assistance again, feel free to reach out.

December 06, 2023

He was very friendly Joseph made me feel welcomed He was kind and funny 5 star service More

by formsmolly
Recommend Dealer
Yes
Employees Worked With
Joseph
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Dec 08, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience, and I'm thrilled to hear that Joseph provided you with a friendly and welcoming service. We appreciate your kind words and look forward to serving you again in the future.

December 06, 2023

I've been having a car problem for a while and I've been asking for help for a while. As you know my car is not old is New 2020 and it shouldn't be giving me these problems. It cost me stress I had to run a More

by cramos40
Recommend Dealer
No
Employees Worked With
Service manager
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Dec 11, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about the challenges with your 2020 car. Our team is here to assist, and we appreciate your feedback. If you have additional concerns, feel free to contact us. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

December 05, 2023

Fine The experience at the dealership went fine my car got maintenance done and there were no issues More

by Rjportney
Recommend Dealer
Yes
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Dec 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership for your car maintenance needs! We're thrilled to hear everything went smoothly. If you ever have questions or need assistance in the future, feel free to reach out.

December 05, 2023

Ok, nothing to write home about. They did an inspection but didn't catch that I had a head light out More

by Makeupbylinnea
Recommend Dealer
No
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Dec 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for bringing this to our attention. We apologize for any oversight during the inspection and appreciate your feedback. Please feel free to reach out if you have any further concerns. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

December 05, 2023

Good not great Everything was good. They did a fine job, and I just had to wait a little while longer More

by Ramosandrew721
Recommend Dealer
Yes
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Dec 06, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback! We appreciate your patience and are delighted to hear that overall, you had a positive experience with us. If there's anything specific we can improve upon to make it great next time, please let us know. Safe travels!

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