Norm Reeves Honda Superstore Cerritos - Service Center

I went to the dealership with no appointment and was told that my car couldn't be seen that day. I went inside to schedule an appointment with Bryan Ortiz and described what was going on with my car, to whic that my car couldn't be seen that day. I went inside to schedule an appointment with Bryan Ortiz and described what was going on with my car, to which Bryan told me it could be taken care of same day. Everything that came after was a breeze and resulted in a working A/C. More

Service team needs some reorganization one team doing major service one team doing intermediate and one team doing minor to speed up the process for service department major service one team doing intermediate and one team doing minor to speed up the process for service department More

Very accommodating, keep you updated with work being performed. This is why I keep coming back to Norm Reeves Honda. performed. This is why I keep coming back to Norm Reeves Honda. More

I've been taking my car serviced at Honda since I bought it back in 2016. Honestly, he's been th best service advisor I've came across. He goes well above his job to make sure my vehicle was properly servic it back in 2016. Honestly, he's been th best service advisor I've came across. He goes well above his job to make sure my vehicle was properly serviced. It has muiple issues that we couldn't figure out right away but he believed me and found the root cause. I am extremely grateful. I can tell he's not just a great employee but a great person too. Thanks Bryan Ortiz. More

Love this place,Trevor is an outstanding Advisor. ALWAYS goes the extra mile. VERY PLEASED! ALWAYS goes the extra mile. VERY PLEASED! More

Courteous, prompt. Clean. Keep up the good work. I appreciated them chasing down the parts needed from another store. Clean. Keep up the good work. I appreciated them chasing down the parts needed from another store. More

The person that helped me was very friendly and hardworking. Very efficient, I will definitely come back for all of my Honda services. hardworking. Very efficient, I will definitely come back for all of my Honda services. More

I have been going there since I bought my card and the service I get is excellent service I get is excellent More

Service was excellent and I was not there very long at all. My overall experience was great. all. My overall experience was great. More