Norm Reeves Honda Superstore Cerritos - Service Center

The experience at Norm Reeves Honda was fantastic. Julie Canales was a dream to work with and is always very professional. Julie Canales was a dream to work with and is always very professional. More

They Will make you feel that your car will be in good hands and fast service hands and fast service More

After I declined the services that they recommended which was about 4 thousand dollars the service advisors attitude changed quickly. He turned cold and not very enthusiastic and willing to help me felt like was about 4 thousand dollars the service advisors attitude changed quickly. He turned cold and not very enthusiastic and willing to help me felt like he wanted to get me out of the service department quickly since I wasn’t purchasing any service but I did still pay my 189.00 inspection fee. More

No customer’s appreciation, customer treated as 3rd world, car was dirty, when I called customer service they were very unconcerned about my situation, I was very disappointed world, car was dirty, when I called customer service they were very unconcerned about my situation, I was very disappointed More

Had my first oil change supposedly they were going to rotate the tires and they definitely did NOT rotate the tires . how can they Expect to have loyal customers when their technician aren’t doing what rotate the tires and they definitely did NOT rotate the tires . how can they Expect to have loyal customers when their technician aren’t doing what they’re supposed to. More

Upon arrival was greeted and welcomed. The service was also quick. I was pleased to get a review of my vehicles condition and possible future needs. The service was also quick. I was pleased to get a review of my vehicles condition and possible future needs. More

Great service on car and Jonathan very courteous and helpful. Good job Cerritos Honda dealership,thank you helpful. Good job Cerritos Honda dealership,thank you More

Although they were very busy, they did great work in ample timing. What a great experience overall ample timing. What a great experience overall More

I love this dealership. The people are knowledgeable and approachable. Jose is a talented mechanic, and I always ask for him when getting my Pilot serviced. Leo went above a The people are knowledgeable and approachable. Jose is a talented mechanic, and I always ask for him when getting my Pilot serviced. Leo went above and beyond for me on my last visit. He answered questions and gave me some excellent advice. More

I felt rushed and work was not completed as stated. Tire pressure was not checked as the rear tire pressures were 6 psi below recommended tire pressure. Representative spoke minimal and did not ask if Tire pressure was not checked as the rear tire pressures were 6 psi below recommended tire pressure. Representative spoke minimal and did not ask if I had any questions during vehicle pick up. Again felt rushed. More