Norm Reeves Honda Superstore Cerritos - Service Center

This dealership has great service, I was in the other day for an oil change and alignment. After the test drive they did, they found a different problem about loud road noise with the back right tire. The pe for an oil change and alignment. After the test drive they did, they found a different problem about loud road noise with the back right tire. The person I was dealing with was Leo, he was great, offered me a good deal on the inspection fee and the repair was under my warranty. At the end of the day I’m driving a much quieter car and that wouldn’t have happened if they didn’t do the test drive. Thank you Leo, I’ll be back for sure in the future. More

Very poor customer service wasnt told that my rearbtake light was out. only found out by passing motorist. Mr. Muquel Cabrera never informed me that it wa out. not on paper invoices or verbally. a very light was out. only found out by passing motorist. Mr. Muquel Cabrera never informed me that it wa out. not on paper invoices or verbally. a very dangerous situation this was negligence. More

Service Advisor Joseph Vargas is excellent with his customer service skills and communication with customers. customer service skills and communication with customers. More

Trevior is a good in service and very easy to understand . Good job I will ask for him in my next service. . Good job I will ask for him in my next service. More

My car service was just minor- replacing burned out tail gait light. I was out by 12pm as I have an appt later at 1:30pm gait light. I was out by 12pm as I have an appt later at 1:30pm More

The BEST. This Norm Reeves Honda Cerritos has been part of my life for the past 30 plus years. As an adult I've purchased nine cars in total. With more to com This Norm Reeves Honda Cerritos has been part of my life for the past 30 plus years. As an adult I've purchased nine cars in total. With more to come. I go to no other Honda dealership for anything. More

The staff here always provide excellent service. It’s a smooth and easy transaction always It’s a smooth and easy transaction always More

The staff was professional and courteous. There was a delay in responding to me about the service being completed. Estimate on service completion was an hour extra. There was a delay in responding to me about the service being completed. Estimate on service completion was an hour extra. More

Was not a great experience very bad service had me there for 8 hours told to me go back twice it was a really bad service won’t be back there. for 8 hours told to me go back twice it was a really bad service won’t be back there. More

Leo is awesome. He’s very understanding, honest and listens to what I want. I followed him from Long Beach and now at Cerritos , Cerritos is much better. He’s very understanding, honest and listens to what I want. I followed him from Long Beach and now at Cerritos , Cerritos is much better. More