Norm Reeves Honda Superstore Cerritos - Service Center

Friendly and courteous salesperson Lili. Busy on the weekends but still accommodating and warm. It is just 40 miles away Busy on the weekends but still accommodating and warm. It is just 40 miles away More

I was greeted nicely and asked the kind of service I wanted for my vehicle. She explained the other services that will be done as part of their routine checkup. I was able to get my vehicle promptly and wanted for my vehicle. She explained the other services that will be done as part of their routine checkup. I was able to get my vehicle promptly and she also explained that my cabin filter needs to be replaced as soon as possible. More

Julie Canales is a superstar. She takes care of my car needs every time. Very clear on what is needed She takes care of my car needs every time. Very clear on what is needed More

They charged for wipers but didn't work Should be work i paid what they said paid what they said More

I like your dealership because I like the services. Specially the services advisor Mr Joseph Vargas wh helped me. Specially the services advisor Mr Joseph Vargas wh helped me. More

Been going there for many years, the place is great. Have bought three cars there also. Have bought three cars there also. More

Joseph was great! Always friendly and professional. I recommend all my friends and family to Joseph! Always friendly and professional. I recommend all my friends and family to Joseph! More

Francisco is always great! Always provides great customer service. I’m always taken care of. Always provides great customer service. I’m always taken care of. More

Took a long time more than 3 hours to have my 1st oil change. I ask the person to check on my car (Aaron) he said he would, but never seen him get up his chair or call. I home the next one is better cust change. I ask the person to check on my car (Aaron) he said he would, but never seen him get up his chair or call. I home the next one is better customer service. More

Service went smoothly. However, 1 area that I believe would help is in communication. Rarely, if ever, is your vehicle ready by the time “promised”. I never get an update a However, 1 area that I believe would help is in communication. Rarely, if ever, is your vehicle ready by the time “promised”. I never get an update and am routinely waiting 1 to 2 hours past my expected time of delivery with no communication. It can be very frustrating to not know, especially if you have other plans and commitments. More