Norm Reeves Honda Superstore Cerritos - Service Center

The wait for a simple oil change is WAY too long. Even with an appointment A little over 2 hours is too much Even with an appointment A little over 2 hours is too much More

Lob time customer they have earned my trust also service is excellent waiting area clean and nicely furnished comfortable sitting well air conditioned. is excellent waiting area clean and nicely furnished comfortable sitting well air conditioned. More

I took my car for the first time for service oil change. I ask the advisor if they can remove sticker glue front inside my front door window and they did. Excellent customer service, michael Barr thank yo I ask the advisor if they can remove sticker glue front inside my front door window and they did. Excellent customer service, michael Barr thank you. More

Very friendly staff. No hassle dropping the car off and it was ready when they said it would be. Very satisfied. No hassle dropping the car off and it was ready when they said it would be. Very satisfied. More

The staffs in service department was so helpful amd nice to costumer. The service was great to costumer. The service was great More

Very good clean and good appointment times would like to see Shuttle come back Nice and courteous, attendance, very spacious see Shuttle come back Nice and courteous, attendance, very spacious More

Stay on top of people skills n continue servicing the customers through every service writer with attention to detail on every reason that the customer is bringing the car for service thank you customers through every service writer with attention to detail on every reason that the customer is bringing the car for service thank you More

My server was Mike and was very friendly. He explained the necessary repairs, which I did do. I got my front break replaced, an alignment, but shortly after driving my tire pressure light cam He explained the necessary repairs, which I did do. I got my front break replaced, an alignment, but shortly after driving my tire pressure light came on. I was a bit surprised that they didn’t check it especially after rotating my tires as well. But all in all I was satisfied. More

Un mal servicio estuve en espera desde las 9:30 am y eran la 1:30 y aun no me entregaban mi carro para el cambio de aceite. El Sr que me atendio lo vi solo cuando me registro, me llamaron de la escuela de mi la 1:30 y aun no me entregaban mi carro para el cambio de aceite. El Sr que me atendio lo vi solo cuando me registro, me llamaron de la escuela de mi hijo con necesidades especiales y el muchacho del primer mostrador fue quien me atendio y me dijo que ya mi carro estaba listo. More

I brought my Passport in for the 28,000 service and was completely satisfied with the service and service rep completely satisfied with the service and service rep More