Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,399 Reviews
Call Service Center (562) 888-5100

2,399 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

Sort by
October 17, 2024

Service advisor was very helpful and catered to my needs and got the service done in a timely manner. More

by jazmineame.bueno3232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the positive review! We appreciate you providing this feedback and hope you will allow us to help with your future service needs.

October 17, 2024

Jonathan provides an excellent customer service. He places his customers’ safety as priority. He is empathetic about his customers’ concerns and needs. Moreover , he makes sure the vehicles are rep More

by anitalchinggg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair dept
Report | Print
Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving a five-star review and sharing your experience with us! We appreciate the positive words and hope you will choose us again for your future service needs.

October 17, 2024

Service Center is as expected. Have had worse experiences. Best time to go is when they first open. Expect to be there about 30-40 mins. More

by kmvong12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramin Rad
Report | Print
Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the five-star review! We appreciate the positive feedback and are happy to hear about your experience with our service team.

October 17, 2024

Great Service . Quick service. Attentive. Javier pena cares for his customers. Done in one hour More

by ashleyebustamante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier pena
Report | Print
Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the five-star review! We appreciate your positive feedback about our service team and working with Javier.

October 17, 2024

Precise, fast, courteous, professional, and all though they didn’t calibrate the tire pressure prior to me arriving, they came and did it without haste. More

by chaunteau43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the five-star review and the kind words. We are happy to hear about your positive experience with our service team. We hope to see you again for your future service needs.

October 17, 2024

Very Professional and fast service, easy to comminicate. I will highly recommend Honda Cerritos to my freinds. More

by sonny922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Romero
Report | Print
Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the positive feedback! We appreciate the five-star review and recommendation of our dealership. We hope to help you again with your future service needs.

October 17, 2024

Good job but some they push you to do do unnecessary work other than that the work is fine More

by Naples707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your review. We appreciate the feedback and will use this to create an even better customer experience. We hope to help you again with your future service needs.

October 17, 2024

Customer service was excellent. Ruben was excellent. The service was very prompt. Overall, great experience. More

by sarahhireynoso1297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the five-star review! We appreciate the positive feedback on our service team and your experience working with Ruben. We hope to help you again with all of your future service needs.

October 17, 2024

Helpful, communicative, and quality work are some of the reasons we continue to patron this dealership. More

by Sarahb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
Report | Print
Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing with us your experience and leaving a five-star review! We appreciate it!

October 17, 2024

I didn't do the service, having a appointment and it would take a minimum of 2 hours to complete an oil change, I don't see the point to make an appointment More

by noemail121019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Oct 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback. We apologize for the inconvenience you experienced with the wait time for your oil change appointment. We understand how valuable your time is, and we strive to provide efficient service. Your comments help us improve, and we’d love the opportunity to discuss this further. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

1
...
64
65
66
...
240