Norm Reeves Honda Superstore Cerritos - Service Center

Unprofessional. Customer service bad. Still waiting to be called about my refund as of almo2 month. Can't correct issues with car. Customer service bad. Still waiting to be called about my refund as of almo2 month. Can't correct issues with car. More

I have purchased 4 cars from this dealership and each time I received exceptional service. time I received exceptional service. More

We are charged for services we Were led to believe were included in our service contract at time of purchase. Services that are recommended are frequently unnecessary. Service wait times take far too lon included in our service contract at time of purchase. Services that are recommended are frequently unnecessary. Service wait times take far too long. We regret purchasing a service contact, as it only really includes oil changes that are required at far less frequency than we were led to believe. We would have been far better off declining the service agreement and taking the car to a quick lube service. More

Fast oil change and great customer service. Joseph was very polite and helpful. I will come back for future services. Joseph was very polite and helpful. I will come back for future services. More

Good customer service. Jose explained everything well. Hopefully my car is brakes are fixed now Jose explained everything well. Hopefully my car is brakes are fixed now More

It was great it did take a little long for have an appointment other then that it was good. appointment other then that it was good. More

Than it’s always good and professional, and always maintains my vehicle properly and on time maintains my vehicle properly and on time More

The person who helped me was very polite and helpful. My car had a recall that I didn’t know of and he got that fixed for me. I was very satisfied with the whole experience My car had a recall that I didn’t know of and he got that fixed for me. I was very satisfied with the whole experience More

Satisfied with process. For being extremely busy, my service was done timely. I will be back in the future. For being extremely busy, my service was done timely. I will be back in the future. More

I’m glad to have a good customer service in this Honda car dealership center nearby. car dealership center nearby. More