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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,332 Reviews

2,332 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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September 27, 2024

Ramiro always delivers when it comes to customer service and communication about my vehicle’s needs. More

by Mfuentes3-
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Montes
Report | Print
Sep 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re glad you had a 5-star experience with us! Don’t hesitate to reach out if you need anything in the future.

September 27, 2024

Car was on the dealer for 7 days no feed back. I did call for information never call very infatuated More

by memza011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Sep 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We realize that your time is valuable and apologize for the wait. Please reach out to us at your earliest convenience so we can discuss your recent experience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 27, 2024

I always receive great work and customer service. Wait time is always shorter than expected. If something else needs work done they let me know right there, and let me know if it’s something that can More

by nerissacharles2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
Report | Print
Sep 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review made our day! We hope to see you again in the near future.

September 27, 2024

Staff is always friendly and knowledgeable on services needed for vehicles. Also, o appreciate they don’t try to sell unnecessary services. More

by Esoy_Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thearon Armstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Galeana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Cruz
Report | Print
Sep 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled you had a 5-star experience! Feel free to visit us again or reach out if you need anything else.

September 26, 2024

leo lazcano was great thank you. .helped us a lot with respectful service...kind attitude More

by Duskyfairee38486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
leo lazcano
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Sep 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your glowing review and kind words for Leo! We're always here to help, so please feel free to stop by anytime.

September 26, 2024

It’s nice going and getting my car serviced by Mr Ortiz… he is always giving great sevice More

by Rosiefonseca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
Report | Print
Sep 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so happy to see your 5-star rating! Our team is always here to assist with any future needs.

September 26, 2024

I’ve been going to this service center for 10 years now. Their service specialist really explain what the issues and work with you as far as priorities and budget. If you are still on the fence where to go, More

by D Padallan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Than Sabatier (Service Dept)
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Sep 26, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic review! We're glad you enjoyed your experience—please don’t hesitate to visit us again.

September 26, 2024

Horrible experience my car was there for 8 hours a was never worked on … disappointed More

by tonydevillear667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Sep 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We understand that your time is valuable and we're sorry you did not receive prompt service. We invite you to reach out to us so that we can learn more about your recent visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 26, 2024

Norm Reeves Honda Superstore has excellent customer service. Very welcoming and very helpful. Thank you More

by reneeramirezds93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Salas
Report | Print
Sep 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for your 5-star rating! We're delighted you had a fantastic experience and look forward to welcoming you back soon.

September 26, 2024

A wonderful car dealer and service location. Would recommend to all my friends and family. Have purchased 2 cars from this location. Will definitely buy from this dealer in the future. More

by elvia.esqueda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Cruz
Report | Print
Sep 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review made our day! We appreciate your business and can't wait to see you again.

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