Norm Reeves Honda Superstore Cerritos - Service Center

I always come to this Dealer. It’s always clean. and your car gets done the right way. It’s always clean. and your car gets done the right way. More

Nice waiting area for customers. Friendly customer service and timely response to my questions. They know my truck history well. Friendly customer service and timely response to my questions. They know my truck history well. More

Was in and out in a timely manner. I even went back for a concern I had two days later no problem. I even went back for a concern I had two days later no problem. More

Great! Very knowledgeable good rapport fast and efficient. I’m surprised you don’t have coffee and donuts for the customers. Very knowledgeable good rapport fast and efficient. I’m surprised you don’t have coffee and donuts for the customers. More

Julie Canelas was very responsive and attentive to the servicing of my wife’s vehicle. Much appreciative. Thank you . servicing of my wife’s vehicle. Much appreciative. Thank you . More

I am happy with the Service as always. The technician was very helpful, quick and thorough about the process. The technician was very helpful, quick and thorough about the process. More

Terrible customer service. I had made an appointment one week in advance and when I took my car they said I had no appointment. The service advisor didn’t even communicate with I had made an appointment one week in advance and when I took my car they said I had no appointment. The service advisor didn’t even communicate with me what was wrong with my car. More

Service was completed quickly and no unnecessary services were recommended. Advisor gave a decent coupon. were recommended. Advisor gave a decent coupon. More

The service center mechanics are not thorough. They never fix what they say. They're going to fix and when they fix something, they actually, I have to take it back, for example, the last time the They never fix what they say. They're going to fix and when they fix something, they actually, I have to take it back, for example, the last time they changed my torque in my trunk and left the back seat lever unclipped, so I had to make a trip back. To the dealership, which takes my time up, and I shouldn't have to do that. Previously, they supposedly fixed my motor mounts that i'm not even sure were broken because the the same problem was there and the last time they told me it was because my rear motor mount was bad, which they should have known that from the beginning if they were really good mechanics. More

I trust your service because of your service person Michael Barr he did a goo job thank you Michael Barr he did a goo job thank you More