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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,331 Reviews

2,331 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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September 24, 2024

Took my car form service and they were Very attentive and fast drive is a little long but it’s fine More

by sarahy45lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gallardo , Alex Atienzo
Sep 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the wonderful review! We’re excited to assist you with any future car needs.

September 24, 2024

I HAD NADE AN APPOINTMENT JUST FOR TIRE ROTATION SINCE I HAD PURCHASED MY TIRES FROM YOUR ESTABLISHMENT. I HAD A 10;20AM APPOINTMENT AND ARRIVED A LITTLE EARLY. I WAITED FOR OVER THREE HOURS. I TRULY THOUG More

by dvigil1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL BARR. SERVICE ADVISOR
Sep 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and are happy to hear that Michael delivered great service during your visit. We would like to learn more about your experience at your earliest convenience so that we can deliver 5-star service during your next visit! Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 24, 2024

This last appointment Reeves took care of me n managed to my oil change in 1 hour instead of 2 1/2 which was great n it like the way they send me pictures of my car illustrations n necessities thank you the More

by Ctiger424@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thann
Sep 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the rating and feedback! We look forward to welcoming you back soon.

September 24, 2024

Very good dealership, they resolved my issue with my car it was something related to the electric circuit part of the car covered under the manufacturer warranty and my advisor Miguel was able to keep my on More

by Levin Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department - Miguel
Sep 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so happy you had a 5-star experience with us! Don't hesitate to reach out if you need anything in the future.

September 24, 2024

The team there I very professional and is very help in answering any question I had. More

by jaazzyyys751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Sep 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! It was a pleasure serving you, and we hope to see you again soon.

September 24, 2024

Great service from Javier Peña thank you. Service was quick and efficient. Will come back More

by valecdc5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena
Sep 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate the 5-star feedback! Please reach out anytime—we look forward to serving you again.

September 24, 2024

Mr Cabrera is very will at customer service and the technician who service is very knowledgeable. More

by David gory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Done work with other people.
Sep 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star feedback means the world to us! We look forward to welcoming you back whenever you need assistance.

September 24, 2024

Best dealer Miguel Cabrera is very professional and always help us out very happy with dealer More

by elprofe76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
Sep 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star rating! We’re here to help anytime—hope to see you back soon!

September 24, 2024

Great Service! Thanh Sabatier was amazing as usual. He was very helpful and demonstrated why he is a professional for many years. He communicated with us in terms o More

by ramirezb74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier (service)
Sep 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great review! It's great to hear stories like yours, and we're happy to hear that Thanh went above and beyond for you. We're here whenever you're ready for your next visit!

September 24, 2024

Thank you Honda always been on top of my car needs and also Miguel Cabrera he is great helping and explaining everything More

by galvezc77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
Sep 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure serving you, and we're thrilled to see your 5-star review! Visit us anytime.

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