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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,318 Reviews

2,318 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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September 17, 2024

Oscar was great! Would recommend him to friends & family! He was on top of everything & took care of my concerns :)! More

by mercedestrevino03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Ortega
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Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means the world to us! Thanks for trusting us with your business. We hope to see you again soon.

September 17, 2024

I being loyal for about 10 yrs. Hit and miss with the service personal, since I lease they cannot make commission from me so it shows but other than that it being good More

by 1vgomez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words and 5-star rating! We’re always here to help, so feel free to reach out anytime.

September 17, 2024

Norm Reeves Honda de Cerritos es el mejor. Los trabajadores siempre bien atentos, amables, y sonriendo, el lugar siempre impecable de limpio y todos los trabajadores sonriendo. El señor Cabrer More

by Alfredo Cortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera de servicio a carros
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Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your fantastic review! We strive to provide the best service, and we're happy to know we met your expectations. See you next time!

September 17, 2024

Great service very easy quickly got through the line because the reservation system works nicely More

by tlkba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback and 5-star rating! We’re glad to have met your expectations. Reach out if you ever need assistance!

September 17, 2024

Always a reliable place to take your car for service. I love them a lot. More

by kamarakkaylinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.: Michael Barr
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Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so happy you had a 5-star experience with us! Don’t hesitate to visit again, and we’re here if you need anything!

September 17, 2024

The service center is always extremely quick and efficient with the best service advisors. I always go with Leo or Joseph, they’re the best. More

by andrewzamudio99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the great review! It was a pleasure to serve you, and we look forward to assisting you again in the future.

September 17, 2024

Michael Barr is an amazing advisoralways helpful and communicative . Will always being my car to him More

by iceraiven2279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Barr
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Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to receive your 5-star rating! It was a pleasure serving you, and we hope to welcome you back soon.

September 17, 2024

surface was amazing by Oscar he made me feel welcome. Gave me all the information we needed overall amazing customer service. More

by dsreynoso12.1321111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
car services Oscar was very informative, very helpful, friendly, and captain informing us of what was going on with the car for that. I’m very grateful.
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Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the fantastic rating! We’re happy you had a great experience and hope to see you again soon.

September 17, 2024

Staff is very helpful, always smile and im a satisfied because within 24hrs they will fixed my Aircon. More

by jamesegarcia19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Marquez
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Sep 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate your 5-star rating! Our team is always here to assist you in any way we can.

September 17, 2024

The service was great I trust them. It’s always great process fast and easy More

by Aileenrueda12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayan Salas
Report | Print
Sep 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star feedback! We’re glad you had a great experience and look forward to your next visit.

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