Norm Reeves Honda Superstore Cerritos - Service Center

Anthony the service advisor was fantastic! He promised my car would be ready 1.5 hours-but was ready in 55 minutes. He promised my car would be ready 1.5 hours-but was ready in 55 minutes. More

Very busy place. I am unsatisfied with the service I got as the services I was supposed to request were not done on that day. I am unsatisfied with the service I got as the services I was supposed to request were not done on that day. More

We are happy whit the diler tanks for very be to as haves biuty day biuty day More

The service was completed in a timely manner. The workers were all kind and helpful. The workers were all kind and helpful. More

I have experienced great customer service from the service department, especially from Trevor Rodriguez. He takes the time to explain things and makes sure my car is running with no issues. Been comin service department, especially from Trevor Rodriguez. He takes the time to explain things and makes sure my car is running with no issues. Been coming here for years and will continue to do so More

Service representative was outrageous. He represented fluids was changed. He flatly represented wrong. The fluids was totally empty. Also car was ready to pick up and I signaled him . He represented fluids was changed. He flatly represented wrong. The fluids was totally empty. Also car was ready to pick up and I signaled him . I am ready to pick up . He was on the phone. He extended phone conversation more than 5 minutes and he picked up another phone call and kept going another 5 minutes. Very rude and outrageous punk. After phone call he said today is super busy. Certainly he could shorten up his phone conversation or many other ways to treat the customer. He needs a tracing and serious service education. Very rude outrageous service representative. Unbelievable. Such as great sore and such a great punk. More

Very helpful. Fast and efficient. I was able to go home in an hour. 🙏 I like it Fast and efficient. I was able to go home in an hour. 🙏 I like it More

I'm very happy with my service, other dealership don't do the job right. Thank you for keeping your high standards... do the job right. Thank you for keeping your high standards... More

Good attitude and polite employees. Always greeted kind and very much appreciated on the way my visit is excellent. Always greeted kind and very much appreciated on the way my visit is excellent. More

Not impressed So if I have to just waste a few words here, that’s not a problem here, that’s not a problem More