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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,375 Reviews

2,375 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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September 13, 2024

The representative I worked with this time (Joseph) seems to be an honorable person unlike the one I dealt with the time before. More

by cavalless11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the kind words! We're so glad we could assist you. Feel free to visit us anytime!

September 13, 2024

Excellent service, our problem was fixed, and in a timely manner. We are always satisfied with their service. More

by kathy_rodrigueez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! We're delighted to have earned your trust. We hope to see you again soon.

September 13, 2024

Friendly and fast service. Was contacted for repairs needed and car was delivered to me promptly. Agent gave me recommendations on services for my car. More

by roman.g.pena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means the world to us! We’re always here if you need anything—just reach out.

September 13, 2024

I had a lengthy service repair, which I was unaware of and Aaron was able to get me a free loan car. I have always been treated with the utmost respect and the knowledge of each of my services writers h More

by Otter Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Perez
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and 5-star rating! Please don’t hesitate to stop by if we can assist you with anything else.

September 13, 2024

For fast and friendly service. It was already good during the reception and turned to excellent upon completion of the service. Kudos to all the personnel who entertained me and s More

by nrellinn0231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and 5-star rating! We look forward to welcoming you back for any future needs.

September 13, 2024

Service Advisor Trevor Rodriguez was very easy to talk to - and he actually listened to what I had to say! He reviewed my last service, and explained what I needed for my current service. Hope I’ll be able t More

by Patricia Franchina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rodriguez
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for the excellent review! We’re here whenever you’re ready for your next visit.

September 13, 2024

Anthony the service advisor was fantastic! He promised my car would be ready 1.5 hours-but was ready in 55 minutes. More

by JESEE.ESQUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service department
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you had a great experience with us! Thanks for the 5-star rating, and we can’t wait to see you again.

September 13, 2024

Very busy place. I am unsatisfied with the service I got as the services I was supposed to request were not done on that day. More

by Publicservant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Honda service department
Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are sorry to hear you were unsatisfied with your recent service experience. We'd like to work to resolve this with you. Please contact me so we can discuss in additional detail. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 13, 2024

We are happy whit the diler tanks for very be to as haves biuty day More

by josedejesusmercado54@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Galeana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Santana
Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the awesome review!

September 13, 2024

The service was completed in a timely manner. The workers were all kind and helpful. More

by mishael.martinez23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate your 5-star rating! If you ever need anything, don't hesitate to stop by or give us a call.

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