Norm Reeves Honda Superstore Cerritos - Service Center

Javier is the best he always does right by us and has made me and my family loyal customers for many years. made me and my family loyal customers for many years. More

I went in for an oil change and they recommended that i get my fuel injectors cleaned because it t was needed. I declined and took it elsewhere. I paid to get it done elsewhere, just for the mechanic at th get my fuel injectors cleaned because it t was needed. I declined and took it elsewhere. I paid to get it done elsewhere, just for the mechanic at the other auto shop to tell me that i absolutely did not need that service and that it was just a money grab. I am truly disappointed as I am a loyal customer and I have no trust in this service center. More

the advisor are so professional & helpful, advices us what else we need and recommend the best possible good for the the car & show how to operate the some fixtures that we don't know yet,as per indicat what else we need and recommend the best possible good for the the car & show how to operate the some fixtures that we don't know yet,as per indicated in the car manual More

Love this dealership! Everyone is so nice and welcoming. I feel like a valued customer and know my car is in good hands! Everyone is so nice and welcoming. I feel like a valued customer and know my car is in good hands! More

Fast service. Friendly service personnel. Coupons are a plus! Nice waiting areas for customers is also a plus. Friendly service personnel. Coupons are a plus! Nice waiting areas for customers is also a plus. More

It isn't worthy for the expensive value they took They looked for the most expensive part to do to get more money at the end around one month everything is the same like nothing .I expect when I get repai looked for the most expensive part to do to get more money at the end around one month everything is the same like nothing .I expect when I get repair at Honda everything will be fine but it's a very bad experience More

Great service from thanh as always. Very attentive and very caring to our car’s need Very attentive and very caring to our car’s need More

After i took my car for B1 service, whrn i drove to work , something loose ubder my car, someone forgot to finish his job correctly , something loose ubder my car, someone forgot to finish his job correctly More

Normally a good dealer to go to for service, however my most recent visit questions whether i should continue to go. I came in for an oil change and tire rotation. I was told I was due for new break fluid most recent visit questions whether i should continue to go. I came in for an oil change and tire rotation. I was told I was due for new break fluid so I added that service. I was a little unsure if i needed it but they have my service record in front of them and trusted that they know what I need (I’ve been going to this dealer for almost 8 years, and my current car for 3 years). When i got home i checked my invoice from my previous service 6 months and 8,000 miles prior. I saw I had paid for a break fluid exchange. I called the service department and they took a while before they finally let me talk with my service advisor. My service advisor had no explanation to why they thought I was over due for this service. They took the service off. When i went to pick up my car they still tried to charge me for the break fluid service, I had to walk through the whole invoice with them. What I didn’t catch but I wish I did while I was there is my service provider charged me for a Performance oil change on top of the normal oil change charge, I drive a honda civic…. I don’t need that performance oils and never get it! Regardless what is usually a good service center, failed me this time. More

It was the worst experience. I ever had the car was suppose to be done within 2 hrs it took 5 hrs instead I ever had the car was suppose to be done within 2 hrs it took 5 hrs instead More