Norm Reeves Honda Superstore North Richland Hills

The service was great they helped me as soon as got there. They answered all my questions and kept me updated while I was waiting for my vehicle. there. They answered all my questions and kept me updated while I was waiting for my vehicle. More

Yall gave an amazing service dept and customer service! I dont think I saw a single worker who didn't want to be there, which is unusual because usually at car dealerships you see someone miserable because I dont think I saw a single worker who didn't want to be there, which is unusual because usually at car dealerships you see someone miserable because they have to be at work. You can tell they treat their employees well. I think I even saw the workers picking up their lunches at the cafeteria not sure if they were complementary but I sure hope so they are great staff. More

I came in for routine maintenance. My oil change was completed in a reasonable amount of time. Kudos to the technicians for being timely! My oil change was completed in a reasonable amount of time. Kudos to the technicians for being timely! More

Great Timely Service! It is a ridiculous server when I have to respond with a certain number of words! It is a ridiculous server when I have to respond with a certain number of words! More

Tommy Yaximtil did a wonderful job handling my car service. He provided great customer service and provided any information regarding my car. service. He provided great customer service and provided any information regarding my car. More

The buying experience was really smooth. Vinnie and Eric were both very helpful. The detailing work was the worst part of the buying experience. The tires weren’t filled (despite the low pre Vinnie and Eric were both very helpful. The detailing work was the worst part of the buying experience. The tires weren’t filled (despite the low pressure light being on) and there were scuffs inside the vehicle that I was able to easily get out. Lastly, there was an avocado rolling around as I drove off. In all, the buying process was great but the final experience from the detail crew was disappointing More

Great and prompt service. Very friendly and helpful staff. Communicated well. Great work on car. Very friendly and helpful staff. Communicated well. Great work on car. More

I fully appreciated Michael's help in having my engine oil and filter replaced after only 810 miles distance from the prior replacement. He fully understood my concern. The replacement will definitely hel oil and filter replaced after only 810 miles distance from the prior replacement. He fully understood my concern. The replacement will definitely help me monitor the visual soot level weekly now; the amount surprised me since I have had many oil replacements completed there at the dealership. I mentioned to Michael that it was possible.the prior oil filter was not replaced, which happened to me once in the past there at the dealership. I worked to convey to Michael that I appreciated his attention and help (he was very gracious about it), being able to fit it into the technician's work at the moment, and that I certainly didn't want to be a bother that day. Please pass my sincere thanks to Michael and to the technician whose production I interrupted. Know that I appreciate Norm Reeves' service area being available when I need help. That helps me remain a long-term customer. More

I fully appreciated Michael's help in having my engine oil and filter replaced after only 810 miles distance from the prior replacement. He fully understood my concern. The replacement will definitely hel oil and filter replaced after only 810 miles distance from the prior replacement. He fully understood my concern. The replacement will definitely help me monitor the visual soot level weekly now; the amount surprised me since I have had many oil replacements completed there at the dealership. I mentioned to Michael that it was possible.the prior oil filter was not replaced, which happened to me once in the past there at the dealership. I worked to convey to Michael that I appreciated his attention and help (he was very gracious about it), being able to fit it into the technician's work at the moment, and that I certainly didn't want to be a bother that day. Please pass my sincere thanks to Michael and to the technician whose production I interrupted. Know that I appreciate Norm Reeves' service area being available when I need help. That helps me remain a long-term customer. More

Great customer service from sales, finance and service team. Listen to what I wanted and then delivered. team. Listen to what I wanted and then delivered. More