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Norm Reeves Honda Superstore North Richland Hills
North Richland Hills, TX
4,452 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth
Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs!
It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,452 reviews
May 18, 2021
The service I recevied was fast courteous, fast and informative. From the moment I arrived until I departed. Frim my service request to placing my food order and paying for my service. informative. From the moment I arrived until I departed. Frim my service request to placing my food order and paying for my service. More
by littles00
Employees Worked With
Jim Totten,Joe Hoch,Nume Chantharojwong,Juaquin Martinez
May 17, 2021
Friendly and helpful service staff who meet or exceed expectations on a regular basis. The dealership is a pleasant place to do business-neat and clean. expectations on a regular basis. The dealership is a pleasant place to do business-neat and clean. More
by 2017 Honda Pilot
Employees Worked With
James Gray-service advisor
May 16, 2021
Like the dealership but charging $70.00 for a engine air filter is just ridiculous and unfair in this world where unemployment is soaring high filter is just ridiculous and unfair in this world where unemployment is soaring high More
by dmcleodsr
Employees Worked With
Juaquin Martinez
May 15, 2021
Service was excellent, every advisor I’ve ever had there for about 5 years now has always been great. Definitely will always come back here for future services. for about 5 years now has always been great. Definitely will always come back here for future services. More
by Lilald
Employees Worked With
Alyson Anderson
May 15, 2021
Scheduled appointment two weeks in advance and presented American Honda coupons offering $9.95 Mobil synthetic oil-filter change and 15% off all other services max. $250. for my '02 Honda S2000 showing 50,9 American Honda coupons offering $9.95 Mobil synthetic oil-filter change and 15% off all other services max. $250. for my '02 Honda S2000 showing 50,965 miles. Service advisor Jalun Watkins was specifically instructed to utilize both offers for invoicing and to perform 52,500 and 60,000 mile services. All good until final invoice and car presented: 1. Invoiced $0.00 for oil-filter change using OEM oil. 2. Invoiced $61.30 for cabin A/C filter service with description "NOT IN STOCK HAD TO BE ORDERED". 3. Passenger door paint chipped. 4. Dirty, oily 17mm wrench left on passenger seat-found when I was leaving the property. 5. Total invoice indicates " MISC DISC. $14.84 The $0.00 charge for oil-filter change was explained as being better because it was rolled into the 15% discount offer totaling a claimed $100.00. At check-in I was informed that invoice would have totals for labor and parts and that amount would be discounted 15% while at check-out $573.53 charged for parts and labor with a $14.84 discount. This was explained as follows: "Each individual service-labor and parts- was discounted 15% so the indicated charges had already been discounted". Lacking the information for individual parts list prices and labor charges there is no way to know if anything was discounted. Zero transparency. When I questioned the $49.95 for "MISC CHG." this was explained as "everyone does this for disposal fees etc.". Next morning returned to Huggins where suddenly the "NOT IN STOCK HAD TO BE ORDERED" part was available and installed and met with Watkins and Service Drive Manager Michael Harvey. Harvey offered nothing, not even an apology for charging me for services not rendered or leaving dirty tools behind. As part of the typical upsell Watkins pitched $671.24 for additional services that we discussed scheduling. After my first Huggins Honda service experience not sure if there will be another. More
by ross cunningham
Employees Worked With
Jalun Watkins, Michael Harvey
May 14, 2021
Huggins is a CLASS dealership. Throughout the years, The Sales and Service experience at Huggins has always been a pleasure. But, twentyfive words - that is a bit much. Sales and Service experience at Huggins has always been a pleasure. But, twentyfive words - that is a bit much. More
by JKW
Employees Worked With
Fred Hyche,Timothy Lio, Oliver Rose
May 14, 2021
Great thorough and fast service Very nice facility and employees. My service tech was very good and was very knowlegdable. Waiting area and whole complex is very attractive employees. My service tech was very good and was very knowlegdable. Waiting area and whole complex is very attractive More
by Cyntney
Employees Worked With
Alyson Anderson in Service
May 13, 2021
Nothing like a family owned business/ dealership. Eons above the corporate ones that only care about bottom line not individuals. Great place to buy a car and for service. People actually realize you’re t above the corporate ones that only care about bottom line not individuals. Great place to buy a car and for service. People actually realize you’re there. Good job ‼️ More
by lambkan
Employees Worked With
Oliver Rose,Woody Srimavin
May 13, 2021
Nothing like a family owned business/dealership.. the difference in customer service is no comparison It’s personal and superior in every way. Too bad corporations took over so many Stay gold Huggi difference in customer service is no comparison It’s personal and superior in every way. Too bad corporations took over so many Stay gold Huggins More
by lambkan
Employees Worked With
Oliver Rose,Woody Srimavin
May 13, 2021
I came down from Oklahoma to make a vehicle purchase, and the process was very smooth. The car was detailed and ready to go when I got there. I just had to test drive it to make sure I loved it. Gustavo R the process was very smooth. The car was detailed and ready to go when I got there. I just had to test drive it to make sure I loved it. Gustavo Rodriguez and the entire staff were excellent to work with! More
by oka1jeg
Employees Worked With
Gustavo, Rodriguez
