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Norm Reeves Honda Superstore North Richland Hills
North Richland Hills, TX
4,515 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth
Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs!
It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,517 reviews
May 27, 2021
This location is very clean and .modern, the staff are all very professional and courteous. The service center is well organized and proficient. Excellent well run dealership. all very professional and courteous. The service center is well organized and proficient. Excellent well run dealership. More
by craig.steve
Employees Worked With
Nathaniel Franklin
May 26, 2021
Great costumers service and friendly people some personal Speak my language and I’m feeling comfortable The service department perform great customer service. They wash my vehicle and returned it in a timely Speak my language and I’m feeling comfortable The service department perform great customer service. They wash my vehicle and returned it in a timely manner. The process was smooth and easy. They gave me a loaner car which help the process. I am very happy with Huggins Honda for the great service department. I would recommend anybody to go to the Honda Huggins department. More
by Lolita_townsend63
Employees Worked With
La persona que recibe a los clientes, service advisor.- Eric Jakoby, Harry, Genesis, Jim Totten,Joe Hoch,Oliver Rose,Mike Lee,Nume Chantharojwong,Juaquin Martinez
May 26, 2021
Great dealership, quality service, easy to work with. Great selection, even during a crazy market with some shortage of supply. Jim Totten went above and beyond for us and earned my business. He was exce Great selection, even during a crazy market with some shortage of supply. Jim Totten went above and beyond for us and earned my business. He was excellent in communication, quick to respond, had answers for all my questions, and more. Couldn’t recommend working with him enough! More
by Jesse.wagner
Employees Worked With
Jim Totten
May 20, 2021
Quick efficient service. Good communication about work being done and what needs to be done soon. Used a coupon so got a great deal on the oil change. being done and what needs to be done soon. Used a coupon so got a great deal on the oil change. More
by angiekaye58
Employees Worked With
James
May 19, 2021
Extremely nice atmosphere so I didn’t mind waiting. The employees were very nice and knowledgeable. Tim Keller was very professional. I will be back. employees were very nice and knowledgeable. Tim Keller was very professional. I will be back. More
by lda12413
Employees Worked With
Tim Keller.
May 18, 2021
The service I recevied was fast courteous, fast and informative. From the moment I arrived until I departed. Frim my service request to placing my food order and paying for my service. informative. From the moment I arrived until I departed. Frim my service request to placing my food order and paying for my service. More
by littles00
Employees Worked With
Jim Totten,Joe Hoch,Nume Chantharojwong,Juaquin Martinez
May 17, 2021
Friendly and helpful service staff who meet or exceed expectations on a regular basis. The dealership is a pleasant place to do business-neat and clean. expectations on a regular basis. The dealership is a pleasant place to do business-neat and clean. More
by 2017 Honda Pilot
Employees Worked With
James Gray-service advisor
May 16, 2021
Like the dealership but charging $70.00 for a engine air filter is just ridiculous and unfair in this world where unemployment is soaring high filter is just ridiculous and unfair in this world where unemployment is soaring high More
by dmcleodsr
Employees Worked With
Juaquin Martinez
May 15, 2021
Service was excellent, every advisor I’ve ever had there for about 5 years now has always been great. Definitely will always come back here for future services. for about 5 years now has always been great. Definitely will always come back here for future services. More
by Lilald
Employees Worked With
Alyson Anderson
May 15, 2021
Scheduled appointment two weeks in advance and presented American Honda coupons offering $9.95 Mobil synthetic oil-filter change and 15% off all other services max. $250. for my '02 Honda S2000 showing 50,9 American Honda coupons offering $9.95 Mobil synthetic oil-filter change and 15% off all other services max. $250. for my '02 Honda S2000 showing 50,965 miles. Service advisor Jalun Watkins was specifically instructed to utilize both offers for invoicing and to perform 52,500 and 60,000 mile services. All good until final invoice and car presented: 1. Invoiced $0.00 for oil-filter change using OEM oil. 2. Invoiced $61.30 for cabin A/C filter service with description "NOT IN STOCK HAD TO BE ORDERED". 3. Passenger door paint chipped. 4. Dirty, oily 17mm wrench left on passenger seat-found when I was leaving the property. 5. Total invoice indicates " MISC DISC. $14.84 The $0.00 charge for oil-filter change was explained as being better because it was rolled into the 15% discount offer totaling a claimed $100.00. At check-in I was informed that invoice would have totals for labor and parts and that amount would be discounted 15% while at check-out $573.53 charged for parts and labor with a $14.84 discount. This was explained as follows: "Each individual service-labor and parts- was discounted 15% so the indicated charges had already been discounted". Lacking the information for individual parts list prices and labor charges there is no way to know if anything was discounted. Zero transparency. When I questioned the $49.95 for "MISC CHG." this was explained as "everyone does this for disposal fees etc.". Next morning returned to Huggins where suddenly the "NOT IN STOCK HAD TO BE ORDERED" part was available and installed and met with Watkins and Service Drive Manager Michael Harvey. Harvey offered nothing, not even an apology for charging me for services not rendered or leaving dirty tools behind. As part of the typical upsell Watkins pitched $671.24 for additional services that we discussed scheduling. After my first Huggins Honda service experience not sure if there will be another. More
by ross cunningham
Employees Worked With
Jalun Watkins, Michael Harvey
