Norm Reeves Honda Superstore North Richland Hills | Page 345

This dealership is the place to go if you want solid customer service, knowledgeable staff, and a stellar car-buying experience. Seeing their sales people working together, supporting each other, and se customer service, knowledgeable staff, and a stellar car-buying experience. Seeing their sales people working together, supporting each other, and serving the customers rather than their commissions was impressive. No slick, fast-talking, pushy sales pitches, just honest people striving to help you get the right car for you. Dan was my first contact, and Gus helped me through the whole process from test drive to leaving the lot in my new Honda. He knew all the features and showed me how to use ones new to me. Such a nice guy, and so good at what he does! On the money side of the transaction, Jorge was also a gem. No surprises, extra fees, just friendly and efficient. Getting my docs on a flash drive was also a plus. This is how car sales should be. More

Mike Trevino helped me pick out the 2022 Civic LX, made the process really fast and was very respectful. Made the whole experience of buying a car very nice. Winston King also helped with the details of th the process really fast and was very respectful. Made the whole experience of buying a car very nice. Winston King also helped with the details of the loan and everything. This was my first time buying a car and they made it very worth it. 10/10 More

We visited the Huggins Honda facility not knowing whether we would be played by, only to meet Gus (Dr. Mike). He was straightforward in laying the expectations with us and was understanding of what we were l we would be played by, only to meet Gus (Dr. Mike). He was straightforward in laying the expectations with us and was understanding of what we were looking for. Despite ending his shift, he proceeded to take additional time and talk through what we were looking for. The day we finalized the car, he not only helped us understand what would work the best, he also proceeded to explain how we can handle things with not just our car but also the family life we are looking to take on. We very much appreciate his support and kind hearted demeanor and we couldn’t have asked for a better service More

I had a great customer experience at Huggins Honda. My salesperson, Gus Rodriguez was great. I’m not the easiest customer to deal with. I don’t like spending all day at a dealership. Gus stayed in cons salesperson, Gus Rodriguez was great. I’m not the easiest customer to deal with. I don’t like spending all day at a dealership. Gus stayed in constant contact with me.. explained the whole process. He stayed true to his word… he got me in and out in a timely manner. He answered all of my questions and answered all of my text messages timely. He kept me updated on what was going on the whole time. I dealt with Jorge Garcia in Finance. He was a pleasure. He was not pushy. He presented all of the benefits that were available to me. He explained in great detail. He didn’t try to push me to buy anything that I didn’t want. Overall both salesperson and finance person were very knowledgeable and helpful. This is my first Honda purchase and I was very pleased with the whole experience. More

Excellent customer service skills, work ethic and knowledgeable. Honda is fortunate to have her on board. She was truly a blessing to my family. Thank you! Yvette for ensuring the best experience! Si knowledgeable. Honda is fortunate to have her on board. She was truly a blessing to my family. Thank you! Yvette for ensuring the best experience! Sincerely, Crystal Matlock More

Me and my wife was first time car buyers. We were treated very well. Gustavo Rodriguez and Tyler Randolph went above and beyond to assist us with purchasing our new car. That meant a lot to us because custom very well. Gustavo Rodriguez and Tyler Randolph went above and beyond to assist us with purchasing our new car. That meant a lot to us because customer service and getting help is hard these days. Even when we thought we would not be qualified. Thank God for them, and the atmosphere there felt like family not a car dealership!! That is rare these days. Great people!! I would recommend my family and friends there. More

My service advisor Luis took great care and made sure all my concerns were addressed. Thanks for the wonderful experience. my concerns were addressed. Thanks for the wonderful experience. More

Courteous, prompt and proficient. We received the service we requested in the way that we expected. we requested in the way that we expected. More

Appointments are easy to schedule, and the service representatives are trustworthy. There are numerous options for comfort while you wait for your car to be serviced. representatives are trustworthy. There are numerous options for comfort while you wait for your car to be serviced. More