Norm Reeves Honda Superstore North Richland Hills

This dealership was amazing from start to finish! Our sales consultant was Gustavo "Gus" Rodriguez and he was above and beyond, loves people, and is clearly proud of the dealership he represents! We Our sales consultant was Gustavo "Gus" Rodriguez and he was above and beyond, loves people, and is clearly proud of the dealership he represents! We could not have asked for a better salesman than Gus as he was down to earth, caring, considerate, funny, knowledgeable, and seemed more like a friend than a car salesman. Gus truly cares more the relationships he establishes by ensuring his customers needs and wants are met above nailing down any sale. He is the exception to every nightmare car salesman that people normally dread as soon as they pull into the lot and I would highly recommend going to this dealership as they were all very nice, but ask for Gus if you want the BEST car buying experience that exists! More

Very helpful efficient, personable , understood what I wanted , got me to the exact car I wanted and met up that deal the same day Joe home have very hyper camper and will definitely use Huggins Honda aga wanted , got me to the exact car I wanted and met up that deal the same day Joe home have very hyper camper and will definitely use Huggins Honda again it was my second car to get from them we are very happy Jacob was great Yvette was great I think them for their time and their patience and understanding what I was looking for More

My sales lady Yvette was great -a real pleasure to work with-she went above and beyond to help us-really loved her whole attitude and the way she went about helping us.Yvette thank you again so much. with-she went above and beyond to help us-really loved her whole attitude and the way she went about helping us.Yvette thank you again so much. More

I waited 3 weeks for the model car that I wanted to arrive. I made an appointment to see them on the scheduled date and had a pre approved loan through my bank. The vehicles had already been sold bef arrive. I made an appointment to see them on the scheduled date and had a pre approved loan through my bank. The vehicles had already been sold before I got there on the day of my appointment (8 am). The salesman blamed everyone else but himself even though he personally made the appointment. I went to grapevine honda and purchased a vehicle from them. They were professional. More

This dealership is the place to go if you want solid customer service, knowledgeable staff, and a stellar car-buying experience. Seeing their sales people working together, supporting each other, and se customer service, knowledgeable staff, and a stellar car-buying experience. Seeing their sales people working together, supporting each other, and serving the customers rather than their commissions was impressive. No slick, fast-talking, pushy sales pitches, just honest people striving to help you get the right car for you. Dan was my first contact, and Gus helped me through the whole process from test drive to leaving the lot in my new Honda. He knew all the features and showed me how to use ones new to me. Such a nice guy, and so good at what he does! On the money side of the transaction, Jorge was also a gem. No surprises, extra fees, just friendly and efficient. Getting my docs on a flash drive was also a plus. This is how car sales should be. More

Mike Trevino helped me pick out the 2022 Civic LX, made the process really fast and was very respectful. Made the whole experience of buying a car very nice. Winston King also helped with the details of th the process really fast and was very respectful. Made the whole experience of buying a car very nice. Winston King also helped with the details of the loan and everything. This was my first time buying a car and they made it very worth it. 10/10 More

We visited the Huggins Honda facility not knowing whether we would be played by, only to meet Gus (Dr. Mike). He was straightforward in laying the expectations with us and was understanding of what we were l we would be played by, only to meet Gus (Dr. Mike). He was straightforward in laying the expectations with us and was understanding of what we were looking for. Despite ending his shift, he proceeded to take additional time and talk through what we were looking for. The day we finalized the car, he not only helped us understand what would work the best, he also proceeded to explain how we can handle things with not just our car but also the family life we are looking to take on. We very much appreciate his support and kind hearted demeanor and we couldn’t have asked for a better service More

I had a great customer experience at Huggins Honda. My salesperson, Gus Rodriguez was great. I’m not the easiest customer to deal with. I don’t like spending all day at a dealership. Gus stayed in cons salesperson, Gus Rodriguez was great. I’m not the easiest customer to deal with. I don’t like spending all day at a dealership. Gus stayed in constant contact with me.. explained the whole process. He stayed true to his word… he got me in and out in a timely manner. He answered all of my questions and answered all of my text messages timely. He kept me updated on what was going on the whole time. I dealt with Jorge Garcia in Finance. He was a pleasure. He was not pushy. He presented all of the benefits that were available to me. He explained in great detail. He didn’t try to push me to buy anything that I didn’t want. Overall both salesperson and finance person were very knowledgeable and helpful. This is my first Honda purchase and I was very pleased with the whole experience. More