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Norm Reeves Honda Superstore North Richland Hills
North Richland Hills, TX
4,574 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth
Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs!
It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,574 reviews
August 17, 2020
As always excellent service from the service writer to the cashier. Appreciate the complete customer service from beginning until drive off.cleanliness of the entire Dealership is very impressive the cashier. Appreciate the complete customer service from beginning until drive off.cleanliness of the entire Dealership is very impressive More
by BobD
Employees Worked With
Eric Jakoby
August 14, 2020
I want to say thank you to Huggins Honda here in North Richland Hills. Came to Texas 2 yrs ago with nothing. Started working and I knew I needed a vehicle. Walked in was greeted and taken care of in such Richland Hills. Came to Texas 2 yrs ago with nothing. Started working and I knew I needed a vehicle. Walked in was greeted and taken care of in such a professional manner. You were able to get me into a vehicle and worked really hard in doing so. I am a happy customer. I want to thank Tim Keller in service department for always being kind respectful and a good listener to my concerns. He takes to heart and really cares about customer service he is a blessing & I truly appreciate that. That is why I continue to get my service here. To the upper management thank you as well I know Tim had to go through you for a couple things and you took care of me. From the bottom of my heart I appreciate your team . As I leave Texas just know I was a satisfied customer and had a great experience with your dealership. God bless More
by Mexicaneselibra
Employees Worked With
Tim Keller
August 13, 2020
Great service service drive manager Michael was awesome and straightforward he worked with me and made sure that my vehicle is safe it was enjoyable experience and straightforward he worked with me and made sure that my vehicle is safe it was enjoyable experience More
by ozureikat
Employees Worked With
Michael Harvey
August 12, 2020
Huggins Honda jumped the shark today! Today I brought my car in for an oil change and the service provider Derrick Buford was more than helpful. He was kind, fast and accommodating in my s Today I brought my car in for an oil change and the service provider Derrick Buford was more than helpful. He was kind, fast and accommodating in my service. If I get this kind of service I will always bring my Hondas here to get serviced..Thank you and look forward to next visit More
by claytonbarber
Employees Worked With
Derrick Buford
August 12, 2020
Huggins Honda has succeeded in meeting my expectations. They are always friendly and professional. My recent visit with service advisor Mike Harvey was one of the best I've experienced. Thank you Mike and They are always friendly and professional. My recent visit with service advisor Mike Harvey was one of the best I've experienced. Thank you Mike and keep it up! More
by nlee360
Employees Worked With
Mike Harvey
August 11, 2020
We have been very happy with the vehicles we have purchased and the service we have received at Huggins Honda. And the showroom waiting area makes waiting a pleasant experience. purchased and the service we have received at Huggins Honda. And the showroom waiting area makes waiting a pleasant experience. More
by JaneC
Employees Worked With
Aaron in service is excellent , Juaquin Martinez
August 11, 2020
Very cheerful and polite service attendances. Excellent service ! Loved the experience. Will make this my new dealership to bring my car . The environment is great ! service ! Loved the experience. Will make this my new dealership to bring my car . The environment is great ! More
by Penjanim10
Employees Worked With
Derrick
August 11, 2020
Condescending and downright difficult to do business with I have bought 11 new Honda vehicles is recent years, many of them from this dealership without issue. However, that is no longer the case. I have ma I have bought 11 new Honda vehicles is recent years, many of them from this dealership without issue. However, that is no longer the case. I have made numerous attempts to speak with a salesperson for a new purchase and two lease deals for my business...all without success. I ended up buying an Odyssey last week from Honda of Denton because Huggins just couldn't get their act together and NONE of the contacts from Costco were available or called me back. I did get a new Pilot in July and ended up having to go by the dealership to get my plates because no one on the phone could find them! I finally spoke to sales manager Dan Smith, who found them and said he would take care of me as I was on the way. I arrive and get the envelope of plates. When I point out they've had my plates since July 20th, and no one ever called or emailed me. Dan responded with "it's only August 10th". Dude - that's THREE WEEKS and my temporary tags are EXPIRED! He then tries to blame it on my salesman leaving. I told him it was very bad management that he didn't have a process in place for handoff of customers when people leave. He didn't have a response for that. When I told him on the call before the sales guy hung up on me when I asked to speak to a manager he just asked for the guys name and phone number. Wow. Even tho Dan said he would assist me with a quote for the two new vehicles, he pawned me off on Steven Bennett, who thought it was acceptable to just leave me sitting in his office for extended periods of time alone. I finally took the plates off his desk (which he said he would install) and just walked out. I outlined my expectations up front, they knew what I needed coming in, and they still treated me like this. They already lost one sale, and will now lose two more (just in this quarter)! In this day and age I can get quotes almost instantly online and have my car delivered, without any hassles (which Honda of Denton did for me with the Odyssey). If I make the effort to come into the dealership, don't leave me sitting in the office like a reprimanded child - I already told you I don't have time for that! Don't promise me you can do everything I asked for but fail to deliver. More
by HondaFleet
Employees Worked With
Dan Smith, Steven Bennett
August 10, 2020
Huggins Honda is always a seamless experience, whether it's sales or service. Everyone is friendly, ultra competent and professional. The facilities are second to none. it's sales or service. Everyone is friendly, ultra competent and professional. The facilities are second to none. More
by hj.horan
Employees Worked With
Tim Kellar, Mike Lee
August 10, 2020
Went to get an oil change and tire rotation. Tyler Warren was my advisor, excellent and speedy service, super friendly. Always look forward to visiting! was my advisor, excellent and speedy service, super friendly. Always look forward to visiting! More
by Milo M.
Employees Worked With
Tyler Warren
