Norm Reeves Honda Superstore North Richland Hills

Personalized service I walked into Higgins Honda with a good idea of what I wanted. But I also wanted to work with a salesman that would listen to me and not try to sell m I walked into Higgins Honda with a good idea of what I wanted. But I also wanted to work with a salesman that would listen to me and not try to sell me something different. Theo was a blessing from the start! He listened to me and made me feel comfortable in every concern I mentioned to him. I cannot say enough good things about him and the service he provided to me that day. Needless to say I drove home in a “new” car that day! If it weren’t for Theo and his professionalism and friendliness I may have gone elsewhere. Thank you Theo and Huggins Honda for a great car buying experience! More

Customer service Worst customer service . Once they sell you n get your money then they don't return calls or answer. Even the managers make up stories n lie to you. V Worst customer service . Once they sell you n get your money then they don't return calls or answer. Even the managers make up stories n lie to you. Very unprofessional . Over 5 weeks period of time n they have not registered my car with state. I thought they would have department in their dealership to take care of it promptly but no. When I went to pick up my special license plate at state office they informed me that my car is not registered by dealer ship yet.special plates are there which I ordered 1 week after I bought car n they have not ordered my regular plates.called dealership sales manager gives me another story. Don't expect them to give you customer service More

Wonderful They worked with me to make sure I got in the car I wanted . My salesman was super helpful and explained all the features in my car to me. They worked with me to make sure I got in the car I wanted . My salesman was super helpful and explained all the features in my car to me. More

Amazing experience Had one of these best experiences purchasing a vehicle and probably the BEST salesman ever. My husband and I had shopped several dealers and decided H Had one of these best experiences purchasing a vehicle and probably the BEST salesman ever. My husband and I had shopped several dealers and decided Huggins would be the last one. We knew what we wanted but the other guys said that's impossible and didn't have exactly what we wanted. Upon meeting Gus Rodriguez he was very friendly, courteous and said with confidence I'm going to get you in that car (the one we wanted and prayed for) and that he did! Talking to him was like talking to an old friend. I highly recommend this gentleman and thank him for his kind words and warm welcome. Gus you were awesome. More

Hilarious Harry Harry was great to work with. He is funny and has a outgoing personality. I did not feel the pressure to purchase the vehicle lot most dealership make Harry was great to work with. He is funny and has a outgoing personality. I did not feel the pressure to purchase the vehicle lot most dealership make you feel. Harry was especially thoughtful to my daughter which the purchase was for her. He was patient and knowledgeable showing her all features that comes with the vehicle. It was a great pleasure to work with Harry and he really made this experience enjoyable. More

BEST BUYING EXOERIENCE EVER MARCUS C MY SALES REP 5 STARS Best and easiest buying experience I had with any car salesman or dealership my salesman was Marcus Collins and by far the best he did exactly what he Best and easiest buying experience I had with any car salesman or dealership my salesman was Marcus Collins and by far the best he did exactly what he said he was going to do no games or gimmicks or tricks here no back and forth gave me best price upfront I dr ok ve from houston 280 miles away and glad I did highly recomend Marcus and his manager kody they were awesome I want to say thanks Marcus for making my car buying experience headache free and will return for future purchases love my sienna van thanks again More

making it fun to buy a car Thy worked hard to make my buying a car easy and fun. Thy walked us through each step answering all our questions. Ultimately helping me get into the Thy worked hard to make my buying a car easy and fun. Thy walked us through each step answering all our questions. Ultimately helping me get into the car I really wanted. More

Great and enjoyable experience. Charlie was enjoyable to talk with and has great personality. The moment we walked in, Charlie found exactly what we were looking for and negotiated a Charlie was enjoyable to talk with and has great personality. The moment we walked in, Charlie found exactly what we were looking for and negotiated a great price. He was very knowledgeable about every single vehicle. He treated us like family. I will refer Charlie to all my family members. More

Awesome Salesman Erick Benitez was the perfect salesman. He didn't use high pressure tactics to sell me the Honda Cr-V. He was courteous and communicated well throug Erick Benitez was the perfect salesman. He didn't use high pressure tactics to sell me the Honda Cr-V. He was courteous and communicated well through out the whole sales process. I would highly recommend this dealership and him personally. More

Great experience. I basically brought in a competitors pricing and Huggins honored it. I’ve been having my Cars serviced there since 2003 and they worked with me on my I basically brought in a competitors pricing and Huggins honored it. I’ve been having my Cars serviced there since 2003 and they worked with me on my trade in. More