Norm Reeves Honda Superstore North Richland Hills - Service Center

Wonderful customer service. Very professional staff. The service department works very well together. All are willing to pitch in and help to make the customer experience the be Very professional staff. The service department works very well together. All are willing to pitch in and help to make the customer experience the best. More

Love working with Elizabeth. Always responsive, listens to my concerns and works with me on options. Always responsive, listens to my concerns and works with me on options. More

Professional and prompt. Really appreciated the courtesy from all of the staff. Tommy was very courteous and informative. Great employee. Really appreciated the courtesy from all of the staff. Tommy was very courteous and informative. Great employee. More

Excellent service The service advisor, Anthony Garcia, was outstanding in every way. Thank you for great service. was outstanding in every way. Thank you for great service. More

The advisor explained very well and the service is excellent everything that i want is done excellent everything that i want is done More

Your management team exceeds excellence. I will brag about and recommend the service I get from Honda. Thank you again. I will brag about and recommend the service I get from Honda. Thank you again. More

I was disappointed because I was expecting to deal with Elizabeth but very happy to see she was promoted. Richly deserved. She placed me with Dennis who was very nice. Elizabeth but very happy to see she was promoted. Richly deserved. She placed me with Dennis who was very nice. More

Everyone from top to the bottom were very professional, enthusiasm, honest, kind, prod and stand behind the Honda product. enthusiasm, honest, kind, prod and stand behind the Honda product. More

Removing items that were new and not putting those items back on when vehicle was picked up. Way over charging for diagnosis and needed repairs. I feel sorry for other customers that do not know any better. back on when vehicle was picked up. Way over charging for diagnosis and needed repairs. I feel sorry for other customers that do not know any better. More

My service provider made all the difference I changing my mind about how I felt about doing business with this dealership. It was the first time in the 2 years that I have had someone take the time to figure mind about how I felt about doing business with this dealership. It was the first time in the 2 years that I have had someone take the time to figure the warranty process for my vehicle and then come back to me and articulate it in a manner that made it easy to understand. Angel was and angel and he has set the bar for any service person I speak to next. Angel Flores is his name! More