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Norm Reeves Honda Superstore North Richland Hills - Service Center
North Richland Hills, TX
2,881 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,881 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center
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Verified Customer
November 24, 2023
Not the most ethical dealerships in the area. Parts are dramatically overpriced in comparison to other dealerships, new vehicles are all overpriced with dealer markups, and recent service experie Parts are dramatically overpriced in comparison to other dealerships, new vehicles are all overpriced with dealer markups, and recent service experience was unfavorable as I was being overcharged for services that were supposed to be provided during first visit. I have no desire to do business with this dealership ever again as new ownership seems lack customer focus. More
by KeenOne
November 23, 2023
Michael was great. He was honest and worked well to get my what I needed. He was honest and worked well to get my what I needed. More
by Jhiple42
November 23, 2023
Fast, easy, understandable It was faster than expected. The process from arrival to leaving easy. Getting a quick knowledge on my car and what it needed was easy to understand The process from arrival to leaving easy. Getting a quick knowledge on my car and what it needed was easy to understand More
by adrianagarcia0548
November 23, 2023
Brought my car in for an oil change. When I got home I checked the oil to find out it was never drained and way overserviced. Seems they never drained the oil and still added in new oil. When I got home I checked the oil to find out it was never drained and way overserviced. Seems they never drained the oil and still added in new oil. Could have and still may cause severe engine damage. More
by Fdifiore14
Employees Worked With
Original appointment the service advisor went home.
Follow up appointment I dealt with service manager Rhett
November 23, 2023
Sold me a battery I did not need and did not fix my problem. Did not call and let me know it was ready and was not there when I finally came to pick it up? (5=excellent 4=good 3=average 2=fair 1=poor) problem. Did not call and let me know it was ready and was not there when I finally came to pick it up? (5=excellent 4=good 3=average 2=fair 1=poor) More
by Guysigoo
Employees Worked With
Issac - sort of. Sold me a battery I did not need and did not fix my problem. Did not call and let me know it was ready and was not there when I finally came to pick it up
