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Michael Lindley
Michael Lindley at Norm Reeves Honda Superstore North Richland Hills
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Michael Lindley

Service Manager

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.6
34 Reviews
4.6

34 Reviews

Write a Review

34 Reviews of Michael Lindley

May 22, 2024

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Excellent great customer service. Good job keep it up thank you I'll be back in there soon to see you all More

by Mirelespeter809
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Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson, Tristian Rivas, Issac Moya, Frank Raja

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May 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear you had a great experience with us. Looking forward to welcoming you back soon!

May 22, 2024

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The dealership was quick and detailed in their services provided for my vehicle, I recommend them. More

by Rjarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Michael Wright, Nate Franklin, Allen Vinson, Issac Moya, Harry Whitworth, Angel Flores, Scott Gerlikoviski

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May 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your recommendation! We're thrilled to hear that you were pleased with our services. We appreciate your support and look forward to assisting you in the future.

April 11, 2024

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Service was done but waiting was over 5 hours. Also same part is defective again More

by Drukbilbhai
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Michael Wright, Nate Franklin

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Apr 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're sorry to hear that you had a disappointing experience with our service department. We understand that your time is valuable and apologize for the delay you experienced. Please reach our to our service manager, Marie Whitmore, at marie.whitmore@normreeves.com to discuss any outstanding concerns you have.

February 16, 2024

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Great service each time I come there. Have a closer Honda dealership to my house but prefer norm reeves More

by beth2thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Nate Franklin, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Feb 20, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your loyalty! We're thrilled to hear that you choose us despite the closer option. We look forward to continuing to provide you with excellent service in the future.

February 13, 2024

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The management team I dealt with and all employees were very nice, friendly and helpful. From opening the doors to scheduling Uber and just explaining my vehicle and warranty repairs excellent caring team More

by twisterbama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Michael Wright, Nate Franklin, Rhett Valentine, Allen Vinson, Harry Whitworth, Angel Flores, Scott Gerlikoviski

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Feb 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. Providing exceptional service and care is our top priority, and we look forward to continuing to exceed your expectations in the future.

February 13, 2024

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Everything went smooth Get a new survey. I'm trying to be helpful and this making it more trouble than it's worth. More

by Janetnewman
Recommend Dealer
Yes

Other Employees Tagged: Michael Lindley

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Feb 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback, and we apologize for any inconvenience. We'll work on streamlining our survey process to ensure a smoother experience in the future.

February 06, 2024

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Great dealership, would definitely recommend for a service, staff were good and polite, nice place to hang out More

by krishna
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Recommend Dealer
Yes
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Feb 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words! We're delighted to hear that you had a positive experience with our team. We strive to create a welcoming environment for our customers. We appreciate your recommendation!

February 04, 2024

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Already did this. No I am pretty sure I have completed this survey. Michael L. was awesome. More

by gloriag27
Recommend Dealer
Yes

Other Employees Tagged: Michael Lindley

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Feb 04, 2024

gloriag27 responded

Great service and my husband enjoyed the soft chocolate chip cookie left on the dash.

Feb 04, 2024

gloriag27 responded

Again, service was great from the service rep people, even heard a thank you and have a great day.

Feb 06, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We apologize for any confusion, but it seems there might have been a misunderstanding. We appreciate your feedback and want to ensure your satisfaction. Please reach out to us directly so we can address any concerns you may have. Thank you.

February 02, 2024

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My last purchase from here was November 2017. The paper signing was really time consuming but employees were friendly and helpful. More

by gloriag27
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 02, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback from your 2017 purchase. We appreciate your positive comments about our friendly and helpful team. We've noted your concern about the paperwork and will strive to streamline the process for a more efficient experience in the future.

February 02, 2024

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They were very kind and helpful. They took in my car and fixed it all in the same day. More

by M.Deldebo
Recommend Dealer
Yes

Other Employees Tagged: Michael Lindley

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Feb 06, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're delighted to hear that you found our team kind and helpful, and that we could address your car's needs promptly. We appreciate your feedback and look forward to serving you again in the future.

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