Back

Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,884 Reviews

2,884 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

Sort by
May 09, 2025

I had a good experience. Everyone was helpful and our car is running well now. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re thrilled your Honda’s back in peak form and that our crew made it happen. Keep enjoying smooth drives, David—and thanks for cruising through Norm Reeves Honda NRH.

May 08, 2025

Very quick and knowledgeable workers! They are always kind and professional every time I interact with them. Super detailed reports with exact estimates help keep me knowledgeable and in More

by Kendall.Luvs2Dance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Frausto
May 08, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We love that our quick, knowledgeable crew and detailed reports help you feel empowered. Thank you, Kendall, for choosing us again and again!

May 08, 2025

I have had a good experience every time I take my car in for service More

by Luzlop123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Tavira
May 08, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Consistency is key, and we’re delighted you’ve had good experiences every visit. Your loyalty means the world, and we’ll keep working hard to make each service as smooth as the last. See you next time!

May 08, 2025

Mr Tristan and the Service team at Norm Reeves Honda North Richland Hills were excellent. They even provided me a ride home while my Pilot was at their shop. They also did thorough inspections with c More

by motoblur1512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Your kind words have us tipping our hats right back at you—thank you for trusting us with your Pilot and letting us earn that 5-star rating. We’ll keep those inspections thorough and the service top-notch. Cheers to smooth drives ahead!

May 08, 2025

Mr Tristan and the Service team at Norm Reeves Honda North Richland Hills were excellent. They even provided me a ride home while my Pilot was at their shop. They also did thorough inspections with c More

by motoblur1512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Your kind words have us tipping our hats right back at you—thank you for trusting us with your Pilot and letting us earn that 5-star rating. We’ll keep those inspections thorough and the service top-notch. Cheers to smooth drives ahead!

May 08, 2025

They are very professional. They got me in and out very quickly with my service. More

by Gtaliafe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Quick, professional, and enjoyable—that’s how service should be! We’re so happy you felt the speed and care of our team. Your time is precious, and knowing we got you in and out with a smile is the best compliment. Can’t wait to welcome you back for your next service visit!

May 07, 2025

Dealership was fine. It is this test string I have problem. My time is worth something. More

by Kathytaylor7762
Recommend Dealer
Yes
Employees Worked With
Why am I getting this message again? I answered on May 5th and you are sending same message on May 7th.
May 07, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi Kathy! Thank you for the feedback. Your time is incredibly valuable, and if you’d like to share more about where we can improve, please reach out.

May 06, 2025

Hey was very helpful and informative. He even went to check my Maintenance coverage and corrected the details when he found that my coverage took care of my maintenance questions. More

by chris_moreno0
Recommend Dealer
Yes
Employees Worked With
Dennis
May 06, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Chris, thank you for trusting us with your car's care! We're thrilled that everything went well and will be here for whatever else you need.

May 06, 2025

Eric was a very great help and one of the best service advisors I have worked with! He went above and beyond to make sure I was happy!! Thank you so much Eric! More

by joshuathomas1025
Recommend Dealer
Yes
Employees Worked With
Eric
May 07, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hey Joshua! Eric is absolutely beaming to hear he went above and beyond for you. 🎉 Your shout‑out means the world to him (and to all of us here). Thanks for taking the time to share your experience—we’re always here whenever you need a helping hand!

May 06, 2025

It's excellent! I've gone there several times with questions I bought at another Honda dealership. That one is too far away to drive to for the different questions I More

by Kandy Hartsfield
Recommend Dealer
Yes
May 07, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello Kandy! We’re honored you’ve made us your go‑to spot for everything from dash warnings to operating tips. It’s our pleasure to put your mind at ease. Whenever questions pop up—or you’re ready for that next car—know we’ve got your back.