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Mario Vasquez
Mario Vasquez at Norm Reeves Honda Superstore North Richland Hills

Mario Vasquez

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

Contact Me
4.8
116 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

116 Reviews

Write a Review

116 Reviews of Mario Vasquez

May 27, 2026

Dealership Rating
Employee Rating

The service was performed and broken light was repaired quickly. This is alway a very friendly facility. More

by gkp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for sharing this! Quick repairs and friendly service are exactly what we aim for, and we’re glad that came through for you.

December 12, 2025

Dealership Rating
Employee Rating

Everyone it’s Very friendly and professional, every question was answered! Thank you Norms Honda More

by lirianys.marcano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Corpus, Tim Kellar, Michael Lindley, Nate Franklin, Richard Sanchez, Tristian Rivas, Angel Flores, Macon Huntsinger, Christian Sanchez

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Dec 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We love that all your questions were answered and that our team could make you feel supported! Friendly and professional service is always the goal, and we’re glad you noticed. Thank you for trusting Norm Reeves Honda!

December 05, 2025

Dealership Rating
Employee Rating

All good On time, courteous, explained well, all issues repaired. Waiting area and bathroom clean and comfortable. More

by Jackguidry
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

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Dec 08, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Jack, it’s great to hear our team made the process easy, clear, and comfortable for you. Clean facilities and friendly staff can make all the difference. Thanks for sharing!

December 05, 2025

Dealership Rating
Employee Rating

Very nice ? ? It was very nice got my tire fixed and more and my car is so clean thank you very much More

by Pdg191
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

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Dec 08, 2025

Norm Reeves Honda Superstore North Richland Hills responded

It sounds like Mario worked magic on your car, with repairs done, tires sorted, and a shiny finish to top it off! We’re thrilled you’re happy with your experience.

November 25, 2025

Dealership Rating
Employee Rating

Quick service. Had me in and out before the scheduled maintenance time. Will return again. More

by stokesjameel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Michael Wright, Nate Franklin, Allen Vinson, Angel Flores, Scott Gerlikoviski

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Nov 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your experience shows that fast service doesn’t have to sacrifice friendliness. We’re thrilled we could get you in and out efficiently while keeping you smiling. Can’t wait to see you again!

November 24, 2025

Dealership Rating
Employee Rating

Rather long>2 hrs to get inspection accomplished to determine repair plan. Mario was super, but shop time excessive based on previous visits More

by Sthackler
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

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Nov 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi there. We understand a wait can be frustrating and thank you for your patience. It's nice to know that Mario delivered stellar service, and we appreciate the positive rating for him. If you have additional feedback about your experience, you're welcome to reach out to Richard Meneely at richard.meneely@normreeves.com. Thank you, and we hope to deliver a 5-star experience the next time you visit!

November 17, 2025

Dealership Rating
Employee Rating

Always so easy to make an appointment for any service and usually gets me out super fast More

by Obiedosierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 18, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks, Sierra! Your visit reads like a smooth takeoff and an equally smooth landing. Thank you for choosing us for a fast and effortless service run. The next time you need assistance, please feel free to request an appointment online.

November 13, 2025

Dealership Rating
Employee Rating

Very pleasant experience. I feel confident that I was treated fairly and given excellent service. More

by imdavidbradley
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

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Nov 14, 2025

Norm Reeves Honda Superstore North Richland Hills responded

David, we’re glad your visit left you feeling confident and well-supported. It’s wonderful to know our team could make the experience smooth and fair. Thanks for trusting us with your service needs!

November 11, 2025

Dealership Rating
Employee Rating

Mario's attention was excellent and attentive. He is very kind Very good work. I'm happy to have Honda More

by Normareyna32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

Print
Nov 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

A haiku for you, Norma: Mario shines brightly Kindness guides every detail Honda brings you joy Thank you for the review!

November 11, 2025

Dealership Rating
Employee Rating

Mario went above and beyond to keep me in the loop and work with me to get my vehicle fixed - despite me being nonresponsive at times. ?? Plus, I was given cookies for my kids at checkout. Yessss! More

by tiffany58
Recommend Dealer
Yes

Other Employees Tagged: Mario Vasquez

Print
Nov 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Mario earned his title as the ultimate cookie concierge. Even when life got busy, he kept you informed and your vehicle cared for, and the sweet bonus for your kids was the chocolate chip on top. We love serving both excellent service and a little sugar!

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